What is ManyChat?
Automate & combine Facebook Messenger, SMS, and E-mail to grow your business. Build campaigns intuitively with our visual editor.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ManyChat?
Pros
- Performance Enhancing
- Caring
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leads Generation
Scheduled Availability
Learning and Adaptability
Knowledgebase
Integration With CRM
Workflow Processing
Multi-channel
Translation
Personalized Service
Voice or Text Input
Application Programming Interface
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
ManyChat Reviews
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
A Great Chatbot Solution For Business
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Ephy K.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
Great product with great usability!!
Likeliness to Recommend
What differentiates ManyChat from other similar products?
Amazing customer support
What is your favorite aspect of this product?
It is so easy to create chatbots
What do you dislike most about this product?
Integrating with other CRM software is a bit challenging
What recommendations would you give to someone considering this product?
The product is very easy to use. The support team is responsive and ready to assist.
Pros
- Reliable
- Efficient Service
- Inspires Innovation
- Caring
Nora O.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
More Thank Just a Chatbot Software
Likeliness to Recommend
What differentiates ManyChat from other similar products?
Besides being an effective chatbot software, ManyChat also offers great SMS marketing and marketing automation features making it unbeatable when compared to its competitors.
What is your favorite aspect of this product?
I like the ease of setting up ManyChat The software is customizable and cost effective It makes SMS marketing easy Great marketing automation features
What do you dislike most about this product?
No negative effects for the time I have used ManyChat
What recommendations would you give to someone considering this product?
I recommend ManyChat as it has proved to be important more so in marketing besides being a good chatbot
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Saves Time