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ManageEngine

ManageEngine AssetExplorer

Composite Score
6.8 /10
CX Score
7.1 /10
Category
ManageEngine AssetExplorer
6.8 /10

What is ManageEngine AssetExplorer?

ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.

Company Details


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Awards & Recognition

ManageEngine AssetExplorer won the following awards in the IT Asset Management - Midmarket category

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ManageEngine AssetExplorer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ManageEngine AssetExplorer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine AssetExplorer?

0% Negative
20% Neutral
80% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Fair

Feature Ratings

Average 77

Software Usage Metering

80

Data Import Export and Aggregation

80

End to End Lifecycle Management

78

Software Recognition Library

77

Integrated Discovery

76

Cloud License Management

76

Decentralized Management

75

Analytics and Reporting

75

Financial Analysis

75

Advanced License Management

73

Vendor Capability Ratings

Average 77

Ease of IT Administration

81

Availability and Quality of Training

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

78

Business Value Created

77

Usability and Intuitiveness

77

Vendor Support

76

Quality of Features

76

Breadth of Features

75

Ease of Data Integration

74

Ease of Customization

72

ManageEngine AssetExplorer Reviews

Edgar Alejandro O.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Easy to use, good system

Likeliness to Recommend

9 /10

What differentiates ManageEngine AssetExplorer from other similar products?

Easy to use

What is your favorite aspect of this product?

Allows asset management on the network

What do you dislike most about this product?

It´s some expensive

What recommendations would you give to someone considering this product?

Try it, remove your doubts and if it convinces you, implement it

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Nick B.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Easy to use, took a while to personalize

Likeliness to Recommend

7 /10

What differentiates ManageEngine AssetExplorer from other similar products?

how easy it is to use

What is your favorite aspect of this product?

the clear view of products

What do you dislike most about this product?

nothing that i dislike

What recommendations would you give to someone considering this product?

Great, and recommend a trial/demo

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arif A.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Easy to use, but a bit pricey

Likeliness to Recommend

1 /10

What differentiates ManageEngine AssetExplorer from other similar products?

Ease of use

What is your favorite aspect of this product?

Ease of use and purchase order feature

What do you dislike most about this product?

Agent scanning difficulty, no Azure AD integration, only on premises AD. Very limited if all users are remote workers.

What recommendations would you give to someone considering this product?

Ease of use and affordable too

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Less Friendly Negotiation
  • Vendor Friendly Policies
  • Less Fair

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