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Lumen5 Technologies Ltd.

Lumen5

Composite Score

8.0 /10

CX Score

8.2 /10

9 Reviews Write a Review

What is Lumen5?

Lumen5 is a video creation platform designed for brands and businesses to produce engaging video content for social posts, stories, and thought leadership. Using Machine Learning, Lumen5 automates video editing tasks to help our users create quality videos with minimal time, effort, and training.

Company Details

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Lumen5 Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

100

Product Experience

Negotiation and Contract

100

Conflict Resolution

100

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 98%
Conflict Resolution:: 100%
Strategy & Innovation:: 100%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Lumen5?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 87

Data Analysis

Content Editor

Translation

Grammar and Spellcheck

Artificial Intelligence and Natural Language Processing

Text-To-Image

Content Summarization

Social Media Integration

Data Protection and Security

Image and Video Generation

Search Engine Optimization

Vendor Capability Ratings

Average 86

How We Deliver

Lumen5

What is Lumen5?

Company Details

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Lumen5 Ratings

90 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Lumen5?

Pros

Negative

Neutral

Positive

Feature Ratings

Data Analysis

Content Editor

Translation

Grammar and Spellcheck

Artificial Intelligence and Natural Language Processing

Text-To-Image

Content Summarization

Social Media Integration

Data Protection and Security

Image and Video Generation

Search Engine Optimization

Vendor Capability Ratings

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Vendor Support

Availability and Quality of Training

Business Value Created

How We Deliver

Lumen5

What is Lumen5?

Company Details

Need Assistance?

Lumen5 Ratings

90 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Lumen5?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Analysis Extract insights and trends from curated content helping users understand the context and preferences of an audience.

Content Editor Offer suggestions for improving the structure, coherence, and clarity of written content.

Translation Supports automatic translate to multiple languages.

Grammar and Spellcheck Rephrase or rewrite work to adjust length, detect grammar mistakes such as spelling and punctuation, and match style of content.

Artificial Intelligence and Natural Language Processing System recommends automated similar ideas, idea clustering, automated personalized user recommendations on content, and more.

Text-To-Image Refers to the process of generating content based on textual descriptions, such as images and video.

Content Summarization Automatically create concise summaries of longer pieces of content, such as articles or documents.

Social Media Integration Generate content suitable for various social media platforms, increasing relevant social media posts across all channels and networks.

Data Protection and Security Includes data encryption, data audit, and data compliance.

Image and Video Generation Create images or videos based on textual input, or enhance existing media content with AI-generated elements.

Search Engine Optimization Generate copy that is SEO-friendly. Identify low-ranking content. Prioritize and cluster keywords for a top SERP ranking.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Title

Feature Ratings

Data Analysis

Content Editor

Translation

Grammar and Spellcheck

Artificial Intelligence and Natural Language Processing

Text-To-Image

Content Summarization

Social Media Integration

Data Protection and Security

Image and Video Generation

Search Engine Optimization

Vendor Capability Ratings

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Vendor Support

Availability and Quality of Training

Business Value Created