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LumApps

LumApps

Composite Score
8.8 /10
CX Score
9.2 /10
Category
LumApps
8.8 /10

What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details


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Awards & Recognition

LumApps won the following awards in the Digital Workplace category

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LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Feature Ratings

Average 86

Workflow & Approvals

90

Employee Directory

90

Chatbot

90

Workplace for Portal

89

Instant Messaging

89

Broadcast to TVs

89

File Sharing Collaboration

88

Calendars

88

Mobile App

87

Discussion Forums

87

Listings

87

Vendor Capability Ratings

Average 86

Quality of Features

89

Business Value Created

88

Usability and Intuitiveness

87

Vendor Support

86

Availability and Quality of Training

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Breadth of Features

84

Ease of IT Administration

84

Ease of Customization

84

Ease of Data Integration

83

LumApps Reviews

Amanda A.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

spectacular and robust solution

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

The most spectacular and impressive feature of LumApps that puts it above its opponents is that it lets customers build dedicated communities and groups for their organizational units. Because of LumApps, communication and collaboration inside our company have dramatically improved. We can quickly and securely distribute updates around the company by using this.

What is your favorite aspect of this product?

Because of its amazing features, LumApps is blooming in the industry. Aside from the fact that its WYSIWYG editor is excellent and really simple to use, it differs from others in that both the desktop and mobile apps include interactive designs that are extremely beneficial. Even novices, who may begin using it after just three to five hours of training, will be astounded by its versatility and easiness.

What do you dislike most about this product?

When we first hooked up our intranet to this framework, it was really challenging. Support assisted us and helped us to navigate the sophistication, but it took a lot of time and really irritated us. After that when the problem was resolved, I can't think of a single instance where I got stressed; it has been running smoothly up to this point.

What recommendations would you give to someone considering this product?

Connection on both a small and large scale is fostered by LumApps, the cooperative, frictionless, and comprehensive technology. Regardless of where they will be, all workers can have a totally uniform and smooth experience thanks to this application. This platform has a great deal of potential to establish itself as the go-to place within the business for sharing information throughout all tiers.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Frances C.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A powerful and safe digital workplace platform

Likeliness to Recommend

8 /10

What differentiates LumApps from other similar products?

The analytics function needs to get better because User-specific statistics are not displayed in this section. Sometimes even framework boundaries preclude us from creating animated or engaging stuff that is diverse from what is delivered by the built-in widget selections of this product. LumApps is a safe online workspace that gives our managers and coworkers a great sense of comfort. All staff members are capable of posting on community pages without facing any difficulty. To use this system there is no need for technical proficiency.

What is your favorite aspect of this product?

Because of the simplicity and smooth usability of the interface and attractiveness of the layout, I and my teammates who were also non-content managers find it just incredibly friendly. There is a ton of extremely helpful features for managers and other workers also. Their customer service team has in-depth technical knowledge of their product, and they always point us on the proper path in addition to helping us make the most of all of its capabilities.

What do you dislike most about this product?

Simple CSS changes, such as altering the hyperlinks' default color, are much harder to make on this site than on other Content management systems I've tried. It takes some initial work to grasp its flat hierarchy and reveal all of its potency, but this is quickly mastered.

What recommendations would you give to someone considering this product?

LumApps is a system that may appear basic, but if you don't give it some thought and don't delve deep enough, you may be missing out on its maximum worth. I suggest consumers begin working on it slowly so they can later enjoy attractive returns. There are certain latent potentials in it that you must explore.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Effective Service

Albert A.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An incredibly effective system for users

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

In the market, LumApps is, in my opinion, the only product that is offered as such an incredibly efficient system with such wonderful and numerous features. Its uniqueness is evident in the features stack, which is quite broad and contains only necessary and cutting-edge elements. Offer unrivaled Customer Support to make their users feel valued and respected.

What is your favorite aspect of this product?

When we need to work in a highly collaborative environment, LumApps is the flexible and complete option. Its options are literally limitless, and its widgets are exquisite. We constantly feel secure and content using LumApps as our news and update sharing alternative in the organization. We cherish the potentiality of crafting material based on our user preferences. The fact that it is so easy to use is what I find most attractive.

What do you dislike most about this product?

The only thing that irritates me and other businesses is that we should have to pay more to change the look of the mobile app icon for our private portal. Additionally, this disadvantage also makes it difficult to choose price models that are reasonable to meet the demands of our business.

What recommendations would you give to someone considering this product?

As a happy LumApps customer, I recommend users install this system in the company if they too seek a robust and secure digital workplace to collaborate effectively with their online users and clients. Sharing updates in real time with your virtual colleagues is another smart move. All digital workplace business demands can be met using LumApps.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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