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LumApps

LumApps

Composite Score
8.7 /10
CX Score
9.0 /10
Category
LumApps
8.7 /10

What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details


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Awards & Recognition

LumApps won the following awards in the Digital Workplace category

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LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Feature Ratings

Average 87

Chatbot

90

Employee Directory

90

Workflow & Approvals

90

File Sharing Collaboration

89

Calendars

89

Listings

88

News Feed

88

Mobile App

88

Reporting and Analytics

88

Discussion Forums

88

Safety Check

88

Vendor Capability Ratings

Average 86

Quality of Features

88

Business Value Created

88

Usability and Intuitiveness

88

Product Strategy and Rate of Improvement

87

Ease of Implementation

86

Availability and Quality of Training

86

Ease of Data Integration

86

Vendor Support

86

Breadth of Features

85

Ease of Customization

84

Ease of IT Administration

83

LumApps Reviews

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Fantastic product

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Cons

  • Less Inspiring
  • Less Fair
  • Vendor's Interest First

Sahil C.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Tool for enhancing Internal Communication

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

1. User freindly interface is very amazing and easy to use 2. It easily integrates with google workspace and ehances useability 3. The mobile app works very well

What is your favorite aspect of this product?

1. It has got widgets like no other software 2. It allows the user to make customizations 3. it has great collaboration features

What do you dislike most about this product?

1. The customer support is not very great 2. The cost of implementing the software is very high 3. it has performance issues which reflexct on the business sometimes

What recommendations would you give to someone considering this product?

You should buy this if you are someone working with a large organisation and looking for workspace communication softwares.

Pros

  • Unique Features
  • Reliable
  • Performance Enhancing
  • Efficient Service

Cons

  • Less Fair
  • Less Friendly Negotiation

Elizabeth M.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Reliable & Smart Digital Workplace Solution

Likeliness to Recommend

10 /10

What differentiates LumApps from other similar products?

LumAppa provides true native integration across all types of ecosystems. It excels in delivering targeted content and experiences. It supports a multi-entity intranet environment. It has made it easy to deliver files and apps to the team in the safest ways.

What is your favorite aspect of this product?

Its search and new AI assistants are often time-saving, they help surface relevant content, and reduce time spent searching across platforms. This platform supports multi-lingual and region-specific portals with ease. Moreover, it can customize the platform without code, adapt layouts, and localize content for global teams.

What do you dislike most about this product?

I would express my confidence in this platform. The current functioning is very helpful and strong for governance, and communication tracking is amazing.

What recommendations would you give to someone considering this product?

LumApp offers excellent customer support and onboarding services. You should take advantage of its available training, implementation guides, and customer resources for a smooth rollout.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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