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Lucidworks Fusion Logo
Lucidworks Fusion Logo
Lucidworks

Lucidworks Fusion

Composite Score
6.9 /10
CX Score
6.8 /10
Category
Lucidworks Fusion
6.9 /10

What is Lucidworks Fusion?

Capture and use behavioral signals to surface results that are increasingly relevant to a customer or employee’s intent.

Company Details


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Awards & Recognition

Lucidworks Fusion won the following awards in the Enterprise Search category

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Lucidworks Fusion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Lucidworks Fusion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

86 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Lucidworks Fusion?

11% Negative
0% Neutral
89% Positive

Pros

  • Fair
  • Acts with Integrity
  • Respectful
  • Reliable

Cons

  • Wastes Time
  • Inhibits Innovation
  • Less Generous

Feature Ratings

Average 78

Optical Character Recognition

84

Advanced/Faceted search

81

User interface for search/retrieval

81

Search Query Parsers

81

Processing and Indexing

80

Audio and Video Analytics

80

Results Sorting

79

Multi Format Support

78

Synonyms and Stemming

76

Content Aggregation

75

Content Analytics

74

Vendor Capability Ratings

Average 77

Business Value Created

86

Vendor Support

80

Availability and Quality of Training

79

Usability and Intuitiveness

78

Breadth of Features

77

Ease of Data Integration

77

Ease of Customization

77

Ease of Implementation

76

Product Strategy and Rate of Improvement

75

Ease of IT Administration

75

Quality of Features

71

Lucidworks Fusion Reviews

Raj P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Best Platform for scalable Dynamic Data Searching!

Likeliness to Recommend

9 /10

What differentiates Lucidworks Fusion from other similar products?

LucidWorks is a very cost effective platform and sufficient for all the business idea. It is backed by strong backend technology.

What is your favorite aspect of this product?

My favourite aspect of the product is its ability to dynamicly search across all the web based platforms. It also has a very good user interface.

What do you dislike most about this product?

There is nothing which i dislike about the product as of now.

What recommendations would you give to someone considering this product?

If you are a big giant in technology, sports or maybe marketing and have huge data to search upon from inventory, then you can definitely go for this product.

Pros

  • Continually Improving Product
  • Effective Service
  • Respectful
  • Client Friendly Policies

Cons

  • Inhibits Innovation
  • Less Transparent
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Great Product

Likeliness to Recommend

7 /10

Pros

  • Over Delivered
  • Reliable
  • Unique Features
  • Efficient Service

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