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Lucidspark Logo Award Winner Product Badge
Lucidspark Logo Award Winner Product Badge
Lucid Software Inc.

Lucidspark

Composite Score
8.9 /10
CX Score
8.9 /10
Category
Lucidspark
8.9 /10

What is Lucidspark?

Host dynamic brainstorming sessions on an intuitive canvas. Collect ideas, organize thoughts, and pick the best course of action to keep your project moving forward. Then take the next step and turn insights into action. Capture team insights with sticky notes, freehand drawing, and color-coded cursors, shapes, and lines for each collaborator. Work together on an infinite canvas that expands to hold even the biggest ideas.

Company Details


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Lucidspark Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Lucidspark.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

90 Plan to Renew

Down 2
Since last award

80 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
82%
Conflict Resolution:
93%
Strategy & Innovation:
88%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Lucidspark?

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1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Enables Productivity

Feature Ratings

Average 87

Collaboration

93

Infinite Canvas

89

Annotation

87

Sticky Notes

87

Role-Based Access

84

Screen Sharing

84

Multimedia Content

83

Record, Save, and Export Canvases

83

Surveys and Polling

81

Integration with Meeting Solutions

77

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Breadth of Features

85

Quality of Features

85

Business Value Created

84

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

79

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Lucidspark Reviews

Jaydeep P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

fantastic product with scope of improvement.

Likeliness to Recommend

10 /10

What differentiates Lucidspark from other similar products?

User friendly aspect of Lucidspark differentiates it from others.

What is your favorite aspect of this product?

The favourite aspect of this product is that I can export the chart in the form of visio.

What do you dislike most about this product?

when you export he chart in the form of pdf/image it cuts the chart into pages which makes viewing charts bit difficult.

What recommendations would you give to someone considering this product?

If you really need to build flowcharts then this is best product for you if you are willing to spend few bucks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Darshan P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Good product with best features

Likeliness to Recommend

9 /10

What differentiates Lucidspark from other similar products?

Simple web based tool with loads of features.

What is your favorite aspect of this product?

Option to import other doc types like visio, draw.io

What do you dislike most about this product?

No offline option to work

What recommendations would you give to someone considering this product?

Best product with easy options

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Ruth C.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to customize

Likeliness to Recommend

9 /10

What differentiates Lucidspark from other similar products?

It has a built-in timer that shows the countdown on everyone’s screens whom I will be collaborating with.

What is your favorite aspect of this product?

It has a voting feature which makes it easy to tally votes on different issues and visualise results. It has library of templates which makes it simple kick start projects on the board.

What do you dislike most about this product?

The software is expensive.

What recommendations would you give to someone considering this product?

It offers a lot of capabilities and tools for collaboration I would recommend anyone to try this product.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

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