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Lucidspark Logo Award Winner Product Badge
Lucidspark Logo Award Winner Product Badge
Lucid NA

Lucidspark

Composite Score
8.6 /10
CX Score
8.7 /10
Category
Lucidspark
8.6 /10

What is Lucidspark?

Host dynamic brainstorming sessions on an intuitive canvas. Collect ideas, organize thoughts, and pick the best course of action to keep your project moving forward. Then take the next step and turn insights into action. Capture team insights with sticky notes, freehand drawing, and color-coded cursors, shapes, and lines for each collaborator. Work together on an infinite canvas that expands to hold even the biggest ideas.

Company Details


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Awards & Recognition

Lucidspark won the following awards in the Whiteboard Software category

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Lucidspark Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Lucidspark.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Lucidspark?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Caring

Feature Ratings

Average 87

Collaboration

92

Infinite Canvas

90

Sticky Notes

88

Annotation

87

Screen Sharing

86

Multimedia Content

85

Role-Based Access

84

Record, Save, and Export Canvases

84

Surveys and Polling

83

Integration with Meeting Solutions

78

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Breadth of Features

86

Availability and Quality of Training

86

Quality of Features

85

Business Value Created

85

Usability and Intuitiveness

85

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Product Strategy and Rate of Improvement

80

Vendor Support

79

Lucidspark Reviews

Amber F.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Feb 2024

A must have for cross functional collaboration!

Likeliness to Recommend

10 /10

What differentiates Lucidspark from other similar products?

Cohesive features and functionality that make sense for the way my team uses the tool. Everything we need for successful collaboration across multiple geographies is at our fingertips in one fantastic platform! From initial brainstorming and whiteboarding through iterative phases of data schematics and complex technical integration workflows, it has never been simpler or more straightforward to achieve professional results and build a business process that makes sense for all of our users.

What is your favorite aspect of this product?

Collaboration! More than anything, all of the various features that empower a collaborative approach are meaningful to me and my team. We are small and spread out across several countries which can make it a big challenge to work effectively together. Lucid makes it simple!

What do you dislike most about this product?

Honestly, I can't think of much. If I absolutely had to pick something, I'd say that themes or color schemes would be nice to have in the product so I could customize it to my liking but really that's very minor and nitpicky.

What recommendations would you give to someone considering this product?

If you have a team that needs to collaborate or work together, but don't share an office, look no further! Everything you need is here in an intuitive, smart, functional package!

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sarah M.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Great collaboration tool for remote work.

Likeliness to Recommend

8 /10

What differentiates Lucidspark from other similar products?

Ease of use and adoption by users

What is your favorite aspect of this product?

Easy to use with non-licensed users for virtual workshops

What do you dislike most about this product?

Some of the changes could be better communicated

What recommendations would you give to someone considering this product?

Spend time getting to know the tool and how to use it for effective facilitation of events.

Pros

  • Reliable
  • Respectful
  • Includes Product Enhancements
  • Helps Innovate

Vince B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Lucid is essential for distributed teams

Likeliness to Recommend

10 /10

What differentiates Lucidspark from other similar products?

Lucidspark is Jira integration is essential for any product team or business operations team. The ease of use and centralized of resources makes this invaluable for teams that have remote or distributed teams. The Jira integration allows product teams to visualize their work like never before while the integrations by syncing both Lucid and JIra data. The amount of features for Lucidspark is significant and Lucid continues to add more and more great features. Some of the features like frames allows the presented to lock certain objects or hide objects on the board until the presenter is ready to talk about it.

What is your favorite aspect of this product?

One of my favorite features is their new AI feature that allows Generative AI that can create content ideas and spark collaboration. The Generative AI feature will also categorize ideas for the user based on the subject. This reduces the need for the facilitator to categorize ideas for the team. For example, this can categorize Jira stories for a scrum master to guide a product team of what type of stories are left to develop or this can help a product manager spot trends on the type of work in a product roadmap.

What do you dislike most about this product?

The one area of opportunity for Lucidspark is lacking of intelligent roadmapping tool. I would like to see a tool that integrates Jira dependencies for epics and stories. This would allow product managers and product leaders to see how impediments/technical debt impact the project.

What recommendations would you give to someone considering this product?

I would recommend working the Lucid team on uses cases that have worked for companies and see their lessons learned with working with Lucid. I would see what specific use cases you are looking to solve with Lucid. Overall the experience with Lucid has been overwhelming positive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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