What is LogMeIn Central by GoTo?
Maintain Your IT Infrastructure from Anywhere with Powerful RMM software. Enable your employees to work from home instantly and keep your business secure with LogMeIn Central by GoTo.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
92 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogMeIn Central by GoTo?
Pros
- Enables Productivity
- Fair
- Reliable
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Anti Malware Signature Detection
Remote Control
Discovery
Remote NOC, SOC, Helpdesk Integration
Network Management
Endpoint Backup
Ransomware Recovery and Removal
Patch Management
Real User Monitoring
Support for IoT Devices
Mobile Device Management
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
LogMeIn Central by GoTo Reviews
Natalia A.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Essential for Remote IT Administration
Likeliness to Recommend
What differentiates LogMeIn Central by GoTo from other similar products?
LogMeIn Central provides 24/7 customer support, along with a helpful knowledge base that includes guides, video tutorials, and tips on how to fix common problems. This means that whenever you run into an issue, you can easily find the help you need to resolve it quickly. Not all similar products offer this level of support.
What is your favorite aspect of this product?
I like most about LogMeIn Central is how seriously it takes security. It has features like multi-factor authentication, encryption, and secure remote access, so I feel confident that the data and devices I'm managing are safe. It's reassuring to know that security is a top priority, especially when you're handling sensitive information.
What do you dislike most about this product?
LogMeIn Central is easy to use if you're already familiar with remote management tools, but it can be a bit much for newcomers. There are a lot of features, and it might take some time to figure out how to use them all. It would be helpful if there was a clearer, step-by-step guide for new users or a simpler design to make it easier to get started.
What recommendations would you give to someone considering this product?
If keeping your business safe is really important, LogMeIn Central is a great option because it has strong security features like encryption and multi-factor authentication. But if your business also needs extra security, like automatic backups or advanced network monitoring, you might want to check if LogMeIn Central covers all those needs or if you'll need other tools to help.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
HESBON N.
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted Jan 2025
Exquisite product!
Likeliness to Recommend
What differentiates LogMeIn Central by GoTo from other similar products?
It's ease-to-use remote management features
What is your favorite aspect of this product?
It's remote desktop access and centralized device management
What do you dislike most about this product?
It's high prices for smaller businesses
What recommendations would you give to someone considering this product?
Evaluating the pricing based on their business size and needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Under Delivered
Margaret T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Very secure remote management tool!
Likeliness to Recommend
What differentiates LogMeIn Central by GoTo from other similar products?
LogMeIn Central has a user friendly interface that makes it easy for our IT team to manage devices.
What is your favorite aspect of this product?
Execution of repetitive tasks with less intervention by the team members.
What do you dislike most about this product?
It has limited customization
What recommendations would you give to someone considering this product?
It’s good to verify that LogMeIn supports all your operating systems.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
