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LogicMonitor

LogicMonitor Platform

Composite Score
8.2 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.2 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

3
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
9% Neutral
91% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 84

Traffic Monitoring

86

Operational Dashboard

86

Network Quality of Service

86

Network Performance Management

86

Network Reporting

85

Network Configuration Management

83

Network Environment Monitoring

83

Network Analytics

82

Network Compliance Management

82

Network Mapping

80

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of IT Administration

88

Quality of Features

88

Usability and Intuitiveness

86

Business Value Created

85

Availability and Quality of Training

84

Ease of Customization

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

79

LogicMonitor Platform Reviews

Louis B.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Best framework for an enterprise

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

Comparable supervision systems can't match the out-of-the-box usefulness. Each aspect of the LM staff with whom we've engaged has been outstanding, from marketing managers to maintenance experts to each of our marketing and administrative representatives. There are several options for customizing and organizing data. Customized statistics and displays are simple to construct.

What is your favorite aspect of this product?

The application's technological capabilities and how simple it is to integrate additional systems. This utility was simple to integrate into our whole infrastructure, encompassing Cisco, Windows, VMWare, and other manufacturers' technologies. Possessing servers installed, along with a primary server and server application, has no expenditure.

What do you dislike most about this product?

It was too difficult to set up. Our lesser-skilled techs had a difficult time learning how to operate it. A downside was that the billing approach isn't very MSP compatible. Newcomers should avoid this. It is necessary to become acquainted with the statistics that are being generated. Their smartphone skills are limited.

What recommendations would you give to someone considering this product?

If users desire to automate surveillance and avoid losing weeks or months manually specifying each thing to be observed, LogicMonitor is a great option. It's also very customizable, permitting users to analyze unique datasets.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Ankita G.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Network control and security system

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

Something that differentiates this tool from others is that it is a tool that can be used regardless of its operating system since it is quite light and quick to activate, also this tool allows you to create or rather creates complete reports on network traffic and control of each system that connects with staff in a secure and interactive way

What is your favorite aspect of this product?

What I like the most about this tool is that it has a secure access system, something that guarantees that before being able to enter a private system you must connect with certain types of regulations, it also allows you to collect data through TLS encryption, something that other tools do not they own and it's something we usually work with

What do you dislike most about this product?

I like the safe and effective tool

What recommendations would you give to someone considering this product?

Controls each organization's network system with an efficient and highly known security among software of this type, it is functional and advanced

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew W.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Amazing product with a variety of useful features!

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

Integrations, Tech Partners, UI features

What is your favorite aspect of this product?

Dashboards / API Automation

What do you dislike most about this product?

Sluggishness on the UI (device tree)

What recommendations would you give to someone considering this product?

Visualisation is better than any other monitoring tool!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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