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LogicMonitor

LogicMonitor Platform

Composite Score
8.2 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.2 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

3
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
9% Neutral
91% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 84

Traffic Monitoring

86

Operational Dashboard

86

Network Quality of Service

86

Network Performance Management

86

Network Reporting

85

Network Configuration Management

83

Network Environment Monitoring

83

Network Analytics

82

Network Compliance Management

82

Network Mapping

80

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of IT Administration

88

Quality of Features

88

Usability and Intuitiveness

86

Business Value Created

85

Availability and Quality of Training

84

Ease of Customization

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

79

LogicMonitor Platform Reviews

Betania M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Monitoring and security solution

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

Our company has a management system for general monitoring of the entire process of subordinates at general levels, as we also provide the service for better secure surveillance, we use LogicMonitor as our main infrastructure monitoring platform for ourselves internally and for all our managed services customers.

What is your favorite aspect of this product?

With a technology that simplifies many security methods whereby its well developed system has well developed alert thresholds and very effective and flexible notification delivery options which provides us with management convenience whereby it supports a wide range of products, technology services and, its administrative overhead is much less than previous generations of local products that attempt to provide similar functionality.

What do you dislike most about this product?

We would very much like to see less limitation in creating reports in the system to carry out various administrative records as well as having aspects of the user interface/design that are not always completely intuitive so it would be good to add artificial intelligence such as self-help and device compliance checks.

What recommendations would you give to someone considering this product?

We have a great scope with this type of tool that is a great help for companies of any size to capture infrastructure monitoring. One of the best features is that it is an agentless solution, which means you don't have to install an application on all servers as well as it is highly recommended because you can do cloud services monitoring for AWS, GCP, Azure.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shirley l.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

It truly works as intended.

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

Logic Monitor is an extremely powerful tool that carefully monitors our network, and what is happening in it, and notifies us of any issues before they jeopardize the security of our data. It is possible to keep an eye on a wide range of devices, suppliers, and modules. Our entire network is secure and well-monitored now with this smart network monitoring system.

What is your favorite aspect of this product?

We were happy with the services provided by this excellent network monitoring solution, which also kept up with our growing circumstances. It promptly responds to our feedback and constantly works to give us more sophisticated functionality. The support is also excellent, always ready to solve our problems and respectfully respond to our inquiries.

What do you dislike most about this product?

Although the analyses that the system generates are simple to comprehend and subvert, it appears to me that their reports might be more comprehensive. More time is required than I anticipated for system configuration and startup. It has been harder than planned to size and tune the collectors.

What recommendations would you give to someone considering this product?

Logic Monitor, in contrast, is a superior and more reasonably priced option for network monitoring that provides intelligent better monitoring, less false-positives, and is incredibly configurable and simple to adapt to systems. It can be accessible from a browser or the app on a mobile device.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Alex F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Full stack and resource availability supervisory

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

This product helped design a tailored topology for our entire network infrastructure, customized web-based performance dashboards, charts, and views, and also created customized dependency-aware intelligent alerts

What is your favorite aspect of this product?

The autodiscovery process is ongoing, so it spots any changes we make to our network and instantly updates the inventory and the topology map

What do you dislike most about this product?

LogicMonitor is a feature-rich platform that non-technical users find some features overwhelming. The many features of this platform require time to learn

What recommendations would you give to someone considering this product?

This platform can manage your network, servers, network configuration, and fault & performance. It includes server monitoring as well as network monitoring

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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