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LogicMonitor

LogicMonitor Platform

Composite Score
8.2 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.2 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

3
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
9% Neutral
91% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 84

Traffic Monitoring

86

Operational Dashboard

86

Network Quality of Service

86

Network Performance Management

86

Network Reporting

85

Network Configuration Management

83

Network Environment Monitoring

83

Network Analytics

82

Network Compliance Management

82

Network Mapping

80

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of IT Administration

88

Quality of Features

88

Usability and Intuitiveness

86

Business Value Created

85

Availability and Quality of Training

84

Ease of Customization

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

79

LogicMonitor Platform Reviews

Amit B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Amazing Monitoring Tool

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

You get very minute details of the network through Logic Monitor. We can pause and resume alerts.

What is your favorite aspect of this product?

Very easy to use and information is available for each device such as vulnerability check

What do you dislike most about this product?

Sometimes the collector miss the data and send out false positive alerts.

What recommendations would you give to someone considering this product?

It is new tool with many features. Must try it out for monitoring.

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Helps Innovate

Kanhaiyalal C.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Must have application for Monitoring and Alerting

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

Logic Monitor can monitor, alert. create report and also integrate with other applications.

What is your favorite aspect of this product?

Alerting and also graphical representation of all the logs of network devices helps a lot in troubleshooting any issues.

What do you dislike most about this product?

Logicmonitor cannot be monitored via mobile.

What recommendations would you give to someone considering this product?

Just use Logicmonitor and it will cover all your needs for monitoring, alerting and taking measures for Network standardization

Pros

  • Altruistic
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Good user interface but expensive

Likeliness to Recommend

7 /10

Pros

  • Friendly Negotiation
  • Caring
  • Fair
  • Appreciates Incumbent Status

Cons

  • Vendor's Interest First
  • Less Productive
  • Vendor Friendly Policies

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