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LogicMonitor

LogicMonitor Platform

Composite Score
8.2 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.2 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

3
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
9% Neutral
91% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 84

Traffic Monitoring

86

Operational Dashboard

86

Network Quality of Service

86

Network Performance Management

86

Network Reporting

85

Network Configuration Management

83

Network Environment Monitoring

83

Network Analytics

82

Network Compliance Management

82

Network Mapping

80

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of IT Administration

88

Quality of Features

88

Usability and Intuitiveness

86

Business Value Created

85

Availability and Quality of Training

84

Ease of Customization

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

79

LogicMonitor Platform Reviews

Vincenzo S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Convenient network monitoring methodology

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

The greatest SaaS-based platform for gaining unified network-wide observability is LogicMonitor Platform, which is powerfully and cleverly designed so that all previously dispersed icons may now be accessed from a single location. It is now much easier to observe data locations, clouds, and applications than before. This solution provides total visibility across the technology stack along with ideas, connotation, and linkage to boost efficiency.

What is your favorite aspect of this product?

The finest feature of the LogicMonitor Platform is that I have access to all necessary and credibility-efficient technologies, which allow me to acquire deep observability in the end. Its interface and stronger reporting capabilities - which I haven't discovered even after spending money on more expensive tools—are its key selling points. With this, I can govern, onboard, and analyze infrastructure, applications, and IT from a single authoritative source.

What do you dislike most about this product?

LogicMonitor appears to work well so far with Linux-based structures, but it takes some effort to supervise Windows-based frameworks. As long as we had control over the data, the tool was capable of monitoring almost any criteria we desired.

What recommendations would you give to someone considering this product?

LogicMonitor Platform is the perfect choice for large corporations looking for a robust and highly integrated system that can handle complex operational requirements. With the aid of this unified platform that enables the gathering, assessment, conceptualization, and interpretation of observations in hybrid environments, LogicMonitor Platform unifies IT and technical teams around a common goal.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Barry C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Efficient uptime monitoring platform

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

LogicMonitor allows us to centralize our monitoring, correlate relevant logs with metrics in a single platform. All of the data is visualized in interactive charts, where we can zoom in on specific details or filter by date and time to get a closer look at our data and potentially discover patterns in our performance from a time-related perspective.

What is your favorite aspect of this product?

Granular web page load test allows us to monitor the performance of every single element. We can also overview historical data and evaluate the performance of our page over time, which helps to spot performance trends and issues

What do you dislike most about this product?

Assigning a custom dashboard based on the person's role in the team and the automated reporting to allow us send uptime monitoring data via automated links or API on a frequency we decide

What recommendations would you give to someone considering this product?

LogicMonitor offers an All-in-One Monitoring Solution covering the monitoring of Websites, Server, Cloud, Networks, Applications, and Real Users

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rafael M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

LogicMonitor is a fantastic monitoring platform for a wide array of devices and services. Initial implementation with the LogicMonitor team was excellent. The product is very straightforward and easy to implement. Developing custom datasources is straightforward in either Powershell or Groovy.

What is your favorite aspect of this product?

Initial implementation with the LogicMonitor team was excellent. The product is very straightforward and easy to implement. Developing custom datasources is straightforward in either Powershell or Groovy.

What do you dislike most about this product?

Lack of transparency on pricing on main website didn't like much to make manual adjustments required for alert notifications and also customization in other complex environments

What recommendations would you give to someone considering this product?

If you are looking for Consolidating multiple siloed solutions into a single pane of glass for sure it's your tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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