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LogicMonitor

LogicMonitor Platform

Composite Score
8.2 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.2 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

3
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
9% Neutral
91% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 84

Traffic Monitoring

86

Operational Dashboard

86

Network Quality of Service

86

Network Performance Management

86

Network Reporting

85

Network Configuration Management

83

Network Environment Monitoring

83

Network Analytics

82

Network Compliance Management

82

Network Mapping

80

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of IT Administration

88

Quality of Features

88

Usability and Intuitiveness

86

Business Value Created

85

Availability and Quality of Training

84

Ease of Customization

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

79

LogicMonitor Platform Reviews

Idan L.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Great Product, easy to use and implement

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

Easy to use and customize

What is your favorite aspect of this product?

Easy to use and customize. Centrelized

What do you dislike most about this product?

Missing insights and automations

What recommendations would you give to someone considering this product?

Go for it. This is a great product helping us to keep our production mission critical system up and running and increase our SLA

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Respectful

Tom S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy to implement with lots of unique features

Likeliness to Recommend

8 /10

What differentiates LogicMonitor Platform from other similar products?

The ease of setup and the functionality out of the box is far better than other products

What is your favorite aspect of this product?

The customisable dashboards allow us to display information exactly how we need to see it

What do you dislike most about this product?

The reporting function still requires some work

What recommendations would you give to someone considering this product?

Its free to trial, have a go and see what its all about today!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Bianca A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Powerful and simple monitoring

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

It is distinguished from the others because it gives the user from fully detailed and customizable reports, offers a variety of functions that you can use to proactively optimize and solve problems, allows you to carry out the monitoring of each business application so that it Visualize if you are performing as you should or not, which helps you to solve any problem before they become something of greater risk.

What is your favorite aspect of this product?

What I like most about this software is that it can not only be used at the enterprise level but can also be used at the home level and this is because it tracks websites, monitors applications, cloud services and even database, networks and virtual machines, its administration can be quite simple since it is based on a single console, in addition it is not only ideal for monitoring but also is responsible for carrying out data collection in a way that is possible Create alerts and graphics.

What do you dislike most about this product?

One point I do not like about this software is that its price is quite high, so this is another limitation for small businesses to use this software, and their email alerts are not as readable.

What recommendations would you give to someone considering this product?

Despite its cost, I recommend trying this software, remember to have multiple alert levels for different alert states, and using this software will allow you to monitor websites, you can connect the URLs to get an overview of the performance of your websites or Web applications at any given time.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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