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LogicMonitor

LogicMonitor Platform

Composite Score
8.2 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.2 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

3
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
9% Neutral
91% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 84

Traffic Monitoring

86

Operational Dashboard

86

Network Quality of Service

86

Network Performance Management

86

Network Reporting

85

Network Configuration Management

83

Network Environment Monitoring

83

Network Analytics

82

Network Compliance Management

82

Network Mapping

80

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of IT Administration

88

Quality of Features

88

Usability and Intuitiveness

86

Business Value Created

85

Availability and Quality of Training

84

Ease of Customization

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

79

LogicMonitor Platform Reviews

Tom H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Data, server and network monitoring

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

The support was outstanding and we were able to achieve our goal of delivering numerous results. It achieved its strategic objective at a remarkably high level and much more.

What is your favorite aspect of this product?

I can better monitor my infrastructure's servers, networks, storage and applications. As a result, I have been able to identify problems and resolve them before service interruptions occur.

What do you dislike most about this product?

For new users, the learning curve can be a bit steep.

What recommendations would you give to someone considering this product?

Because LogicMonitor allows us to constantly monitor and control all of our data, it is largely responsible for the success of our business. Its main function is to improve our ability to monitor and resolve previous problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Jessica H.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Grailing Success in Biotech Operations

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

The platform's anomaly detection and predictive analytics features are noteworthy. By analyzing historical data and trends, LogicMonitor can identify potential issues before they escalate, enabling proactive remediation.

What do you dislike most about this product?

The time-consuming set up.

What recommendations would you give to someone considering this product?

Its ability to monitor a wide range of technologies, including cloud services, servers, and applications, ensures comprehensive visibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanjeet K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

"Best cloud based monitoring system"

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

IT is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers.

What is your favorite aspect of this product?

Monitoring

What do you dislike most about this product?

All features are good.

What recommendations would you give to someone considering this product?

LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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