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Logi Symphony Logo Award Winner Product Badge
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Logi Symphony

Composite Score
8.2 /10
CX Score
8.6 /10
Category
Logi Symphony
8.2 /10

What is Logi Symphony?

Logi Symphony (formerly Dundas BI) enables software teams to rapidly design, build, and embed interactive dashboards and data visualizations with fast connectivity and access to modern data infrastructure. Maintain complete control over the analytics experience while empowering end users to explore, analyze, and share data, securely.

Company Details


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Awards & Recognition

Logi Symphony won the following awards in the Business Intelligence & Analytics - Midmarket category

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Logi Symphony Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Logi Symphony.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Logi Symphony?

5% Negative
3% Neutral
92% Positive

Pros

  • Respectful
  • Reliable
  • Inspires Innovation
  • Security Protects

Feature Ratings

Average 82

Data Exploration and Visualization

87

Dashboard

85

BI Platform Administration

84

Operational Reporting Capabilities

83

Collaboration

82

BI Security

82

Self Service and Ad Hoc Capabilities

82

Intelligent Alerts and Notifications

81

Data Connectors and Data Mashup

81

Mobile

77

Vendor Capability Ratings

Average 83

Ease of Data Integration

86

Business Value Created

84

Ease of Customization

84

Breadth of Features

83

Vendor Support

83

Ease of IT Administration

83

Ease of Implementation

82

Availability and Quality of Training

81

Quality of Features

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Logi Symphony Reviews

Ramzy J.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Dundas BI an excellent software with all options.

Likeliness to Recommend

8 /10

What differentiates Logi Symphony from other similar products?

Multiple coaching opportunities and an active community. Their user forums cover plenty of information related topics that aren’t continuously simply product-related, and company representatives and different product users are fast to offer assistance to any queries. There are videos and step by step walkthroughs to answer any questions you’ll have.

What is your favorite aspect of this product?

The factor i favor best concerning Dundas is that the ability to share metric sets across dashboards. This makes our team a lot of efficient as we’re only changing it in one place. We additionally love the flexibility in user varieties – having the ability to own concurrent licences permits us to allow more individuals access that may only be needing access once or double a month.

What do you dislike most about this product?

The functions/formulas library isn’t obtainable as a dropdown as I’ve seen it in alternative Bi systems. Having a list with definitions and examples to be used would be helpful.

What recommendations would you give to someone considering this product?

Take the training! It’s user intuitive however like any software system will have a learning curve. Register for the user forums and be active within the community. You’ll learn a lot!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Alex C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great flexible BI tool

Likeliness to Recommend

9 /10

What differentiates Logi Symphony from other similar products?

First and foremost methods for dealing with large amounts of data are depicted in data visualizations. After implantation, I realized how many customizations I could make to a dashboard in Dundas versus other tools I was using. Everything is quick in this tool dashboards to load very quickly, in comparison with others where functions were sometimes unusable due to speed.

What is your favorite aspect of this product?

Dundas includes many features that other BI tools do not, and they add a whole new dimension to how BI tools work. We provide Dundas BI as an add-on to our insurance software for our existing customer base. I adore all of its abilities, features, and cost too. Dundas BI provides a highly flexible and comprehensive BI platform that enables us to quickly solve and implement all of our customers' data analytics requirements.

What do you dislike most about this product?

Strong flexibility is accompanied by some complexity. The learning curve is somewhat deep. It would be really beneficial to have better documentation. Certain of the features we require are not built-in; in order to use them, we had to implement some workarounds.

What recommendations would you give to someone considering this product?

Dundas BI is up in all their similar category platforms and running quite quickly. The license structure is actually pretty affordable and this is already built-in if you require a means to permit exports and user logins. Their customer service is excellent, and their white labeling is also decent.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Lisa-jess B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Dundas BI is a smart software with amazing feature

Likeliness to Recommend

9 /10

What differentiates Logi Symphony from other similar products?

Like Dunda Bi you’ll use the APIs to feature your own proprietary data connector. Structured Bi reports are often created and exported, printed, or shared with end-users. While not having to go through the information preparation stages, you can mechanically visualize and interact with your data in an exceeding form of ways. For data analysis, it can connect and integrate with any data source, as well as OLAP, Excel, big information sources, relative databases, on-line services, and even basic text files. All Visualizations that are present in Dundas Bi and Simplified style for developers , no need for extra skills to develop the dashboards/R

What is your favorite aspect of this product?

I favor Dundas Bi, it permits you to connect and act with any data supply on any device. Provides monetary reporting, human resources, sales, marketing, and provide chain management. Modify interactive dashboards through data warehousing, ETL techniques, and additional chart and layout customization. You’ll use autosave to avoid losing your work and develop where you left off.

What do you dislike most about this product?

I’d need Dundas Bi’ mobile version to be additional adaptable. I’d want to check Dunda Bi’ interface streamlined to create it more easy for beginners. Client service at Dunda Bi continues to be poor. Compared to the competition, Dunda Bi subscription costs and charges are high. For larger information sets, exporting to stand out with Dundas BI could be a bit slow. The technical support can be improved.

What recommendations would you give to someone considering this product?

For customizing and matching certain APIs to satisfy your operational needs, Dunda BI is preferred. By collecting data from several sources and making intuitive data visualizations, you can assess data patterns and forecasts. Using historical information and detection trends. You’ll build additional informed business choices based on data and implement best practices.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Cons

  • Less Generous

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