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Livestorm

Livestorm

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Livestorm
8.3 /10

What is Livestorm?

Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser. Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.

Company Details


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Awards & Recognition

Livestorm won the following awards in the Web and Video Conferencing - Midmarket category

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Livestorm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Livestorm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Livestorm?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Caring

Feature Ratings

Average 86

Video Conferencing

90

Instant Messaging

88

Audio Conferencing VoIP

87

Audio Controls

86

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Screen Share

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Virtual Whiteboard

79

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

89

Availability and Quality of Training

86

Vendor Support

84

Ease of Implementation

84

Quality of Features

84

Ease of Data Integration

83

Ease of IT Administration

82

Business Value Created

81

Product Strategy and Rate of Improvement

80

Breadth of Features

77

Ease of Customization

77

Livestorm Reviews

Finley C.

  • Role: Public Sector
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Excellent meeting solution with low cost!

Likeliness to Recommend

8 /10

What differentiates Livestorm from other similar products?

Live storm is excellent for all different types of client connections, video conferences and meetings.

What is your favorite aspect of this product?

The accessibility of organisation within meeting through the app on desktop or mobile phone.

What do you dislike most about this product?

I’d probably say the chatting features are not too effective due to the interaction.

What recommendations would you give to someone considering this product?

For me the fact that live support is only available from Monday to Friday in business hours, as sometimes I may need this after the working hours.

Pros

  • Caring
  • Respectful
  • Friendly Negotiation
  • Continually Improving Product

Cons

  • Charges for Enhancements

Engr. Asif Ali K.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Great interface but limited functionality.

Likeliness to Recommend

10 /10

What differentiates Livestorm from other similar products?

Livestrom is easy to use and very user-friendly interface. It has also very affordable price. I used many other products like livestrom but found it best of all.

What is your favorite aspect of this product?

Almost everything is good but it's interface is very user-friendly and easy to use. It is very smoothly run. Even I had a los specifications pc in my university but still livestrom run smoothly.

What do you dislike most about this product?

One thing which I think need some improvement is that on low speed internet its audio quality is not good at all. Its audio and video are not synchronize.

What recommendations would you give to someone considering this product?

It should work properly on low speed internet having synchronization of audio and video.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Transparent
  • Friendly Negotiation

Sebastian S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Very reliable & allows uploading of past webinars!

Likeliness to Recommend

9 /10

What differentiates Livestorm from other similar products?

We had issues with audio and video using webinar ninja but have had no problems since moving over to LiveStorm. We also wanted a service which allows us to register users from our website which Livestorm provides. Finally the ability to upload past webinars from another service was useful to us and lead to us choosing LiveStorm. Happy with the experience after running half a dozen webinars. Worth the cost.

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

Registration page options are limited but as we don't use them it's not an issue for us. (We embed registration onto our website which I would recommend)

What recommendations would you give to someone considering this product?

I would recommend LiveStorm due to its reliability. 0 issues during events so far and this is the most important aspect for us.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Caring

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