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Livestorm

Livestorm

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Livestorm
8.3 /10

What is Livestorm?

Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser. Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.

Company Details


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Awards & Recognition

Livestorm won the following awards in the Web and Video Conferencing - Midmarket category

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Livestorm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Livestorm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Livestorm?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Caring

Feature Ratings

Average 86

Video Conferencing

90

Instant Messaging

88

Audio Conferencing VoIP

87

Audio Controls

86

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Screen Share

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Virtual Whiteboard

79

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

89

Availability and Quality of Training

86

Vendor Support

84

Ease of Implementation

84

Quality of Features

84

Ease of Data Integration

83

Ease of IT Administration

82

Business Value Created

81

Product Strategy and Rate of Improvement

80

Breadth of Features

77

Ease of Customization

77

Livestorm Reviews

Ankit s.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

My user experience with livestorm!

Likeliness to Recommend

9 /10

What differentiates Livestorm from other similar products?

With it we are able to teach our clients in large scales as compared from other similar platforms. Also it's very pocket friendly compared to other products.

What is your favorite aspect of this product?

I like it's option to automate emails before and after the webinar. It's regestration page's are very clean. It's very intuitive to use and easy to customize. Has lots of good data for analytics.

What do you dislike most about this product?

It's perfect, nothing that I can say as a dislike.

What recommendations would you give to someone considering this product?

If you are looking for a solution for hosting webinar events then livestorm will be a great solution for you!

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Lara H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

An extraordinary tool for collaboration.

Likeliness to Recommend

9 /10

What differentiates Livestorm from other similar products?

Some of the options I favor best in Livestorm are the polling options(this is an amazing way to quickly grab feedback from our community in live webinars!) and therefore the separate Moderator chat! The Moderator chat box is handy for dropping links to different teammates and ensuring everyone is set before going live. The video quality and the easy use throughout the presentation. You’ll operate it similar to PowerPoint. I even have enclosed several slides from Photoshop and Illustrator, that looked terribly professional. Participants came from Europe South America, African nation and Asia.

What is your favorite aspect of this product?

Livestorm is intuitive to use and quick to learn. Hosting webinars is straightforward and doesn’t need plenty of technical stuff to start. I favor the marketing tunnel kind of approach with the emails (like reminders before the webinar and what happens once the webinar). Livestorm provides tons more flexibility as compared to the likes of Zoom and Google Hangouts. The power to change several repetitive tasks saves a ton of your time and the availability of metrics post-webinars makes analysis far more seamless. I also love the ability to share completely different documents and send call-to-actions throughout webinars.

What do you dislike most about this product?

The recording playback is really slow. We used this recording for on-demand webinars however I’m viewing re-recording separately because the quality is simply not up to our standard. Also, there are a few automation options I’d still like to see, for instance, timed call-to-actions to be synced with the recordings.

What recommendations would you give to someone considering this product?

Livestorm is permitting us to maintain a fully adjustable academic platform for existing users and interested future clients to learn and to induce introduction to product features, educate users from elementary level to advanced level, update their data relating to upgrades, and/or get acquainted with physiologic/ medical information concerning the use of the product.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Cons

  • Less Generous

Dezzy L.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Livestorm is the best solution for webinars.

Likeliness to Recommend

8 /10

What differentiates Livestorm from other similar products?

Livestorm contains a relatively intuitive UI and offers countless customization choices and add-ons to customise the webinar experience for your audience. The access to information concerning registrants and attendees makes it straightforward to analyze webinar performance and establish areas for improvement after the fact.

What is your favorite aspect of this product?

The actual running of the webinars is nice and really simple to do. Being able to have individuals come on and off “stage” implies that you’ll have a decent concentrate on the proper things and even have somebody in there controlling the slides and so on that isn’t necessarily on camera. I think I liked a lot the stabilityundness that it provides, it’s helped us a lot to own a reliable system to broadcast webinars with our clients and providers, that has been a good experience for them as well.

What do you dislike most about this product?

The UI for getting the webinars started is a bit fiddly initially but once you recognize what you’re doing and where you’re going it’s fine. There’ simply quite a few menus thus you can lose choices you’re searching for – this can be down to misuse though. I don’t like a lot its interface throughout the webinar… the fact that I can’t have on my screen the messages, my camera, and my deck to present isn’t so cool, cause I don’t understand what’s occurring during the webinar.

What recommendations would you give to someone considering this product?

I suggest Livestorm if you’re planning to broadcast webinars. It is amazing software with so many helpful options and its support is also very good and responsive.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

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