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Livestorm

Livestorm

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Livestorm
8.3 /10

What is Livestorm?

Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser. Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.

Company Details


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Awards & Recognition

Livestorm won the following awards in the Web and Video Conferencing - Midmarket category

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Livestorm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Livestorm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Livestorm?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Caring

Feature Ratings

Average 86

Video Conferencing

90

Instant Messaging

88

Audio Conferencing VoIP

87

Audio Controls

86

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Screen Share

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Virtual Whiteboard

79

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

89

Availability and Quality of Training

86

Vendor Support

84

Ease of Implementation

84

Quality of Features

84

Ease of Data Integration

83

Ease of IT Administration

82

Business Value Created

81

Product Strategy and Rate of Improvement

80

Breadth of Features

77

Ease of Customization

77

Livestorm Reviews

Olivia L.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

An efficient video conferencing tool in the market

Likeliness to Recommend

8 /10

What differentiates Livestorm from other similar products?

Livestorm’s user-friendly interface, which enables users to easily browse and access all of the platform’s features with little training, is one of its distinguishing features. Furthermore, the platform allows for a great deal of customization, enabling users to brand their events and make them more enticing to attendees aesthetically.

What is your favorite aspect of this product?

The reporting data and attendance monitoring features are two of my favorite Livestorm features. It’s very simple to use. I also greatly value the automated emails I can send to registrants who can’t attend the event in person and include a link to the recording. This is MASSIVE. Zoom is used almost exclusively at our business, but just for this feature, Livestorm is worthwhile. Speaking of automated emails, Livestorm differs from Zoom in that it offers complete customization of the automated emails that are sent to registrants.

What do you dislike most about this product?

During use, I encountered two main problems: unable to directly record the speech on the platform and unable to share files except for pdf. The alternative is screen sharing but this is not the ideal solution for us.

What recommendations would you give to someone considering this product?

The platform is easy to configure and manage in a webinar, simple, intuitive, and fast. The parts to use for programming are well done and easy. Download files very quickly. After going live, on the webinar side, I never had problems connecting, and even when the video are playing, there was never any delay. You can choose if and how you can decide how much you want to interact with the public, create polls, and take questions.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Scott A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Online event hosting service you can trust

Likeliness to Recommend

10 /10

What differentiates Livestorm from other similar products?

When we decided to use Livestorm, setting up the connection was simple. If you've ever used a webinar platform before, you'll find Livestorm quite familiar and easy to use. One excellent perk for any business is that registration pages may be entirely tailored to suit their needs. Some presenters may not have the fastest Internet connection, yet a webinar will still function normally. Livestorm's email notifications of changes and new features are really useful.

What is your favorite aspect of this product?

It's great that this program can be used for so many distinct kinds of meetings, from regular video conferences to webinars to virtual events to completely automated webinars. Livestorm eliminates the need to switch between several programs. Every aspect of your marketing strategy may be managed from a central control panel. The UI is clean and straightforward. I really like it since it is very simple to operate. Meetings and events may be made more interesting through the use of chat, polls, presenters, and Q&A sessions, all of which I find appealing. These aids have the potential to significantly boost the quality of your gathering.

What do you dislike most about this product?

Perhaps a few minor features are lacking (and what software doesn't), but these are more than made up for by the responsiveness of the development team to the suggestions we offer. Also, the platform is constantly updated to provide new features and improvements.

What recommendations would you give to someone considering this product?

Webinars, tradeshows, town halls, etc., all work well on Livestorm's platform. There is a cap on how many individuals may take the stage at once, but that has never been a problem. You also don't have to have footage of the crowd in these situations. Meet, another service they provide, is more suited to group get-togethers of such nature.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Katie R.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

A useful tool for meetings

Likeliness to Recommend

9 /10

What differentiates Livestorm from other similar products?

For our regular webinars with customers and prospects, we use Livestorm once a month. Your sales staff and our customers will appreciate how simple it is to utilize. Our branded registration page can be up and running in no time.

What is your favorite aspect of this product?

The software's simplicity is certainly one of its many strengths. The fundamentals of video conferencing can be grasped with minimal effort. Self-registration saves even more time because consumers don't need to be involved in the process at all.

What do you dislike most about this product?

Because neither a token nor an email are required to access the event registration page, anyone who follows the link can sign up for the conference and receive updates via their preferred method of receiving them. When planning exclusive events, this can be a real headache to coordinate.

What recommendations would you give to someone considering this product?

Users and attendees of the conference will have a straightforward resource (website) at their disposal from which to monitor proceedings. This substantially simplifies the recording process because it eliminates the need to have all of the speakers on the same stage.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

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