Livestorm Customer Reviews 2024

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Livestorm

Composite Score

8.3 /10

CX Score

8.5 /10

40 Reviews Write a Review

What is Livestorm?

Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser. Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.

Company Details

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Awards & Recognition

Livestorm won the following awards in the Web and Video Conferencing - Midmarket category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

2022

Livestorm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Livestorm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Livestorm?

0% Negative

5% Neutral

95% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Caring

Feature Ratings

Average 86

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Audio Controls

Audio Conferencing Call in Bridge

Facilitator Functions

Screen Share

Keyboard Mouse Control

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Livestorm Reviews

John O.

Role: Consultant
Industry: Engineering
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jan 2022

Fantastic product and out performs competition!

Likeliness to Recommend

8 /10

What differentiates Livestorm from other similar products?

Most of all efficiency in duration but also increased capabilities over teams

What is your favorite aspect of this product?

Screen share flexibility

What do you dislike most about this product?

Slow start

What recommendations would you give to someone considering this product?

Trail and make sure you need...we didn't think we did but are now basing plans and future on this

Pros

Unique Features
Efficient Service
Over Delivered
Helps Innovate

Robin I.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Great product for great webinars

Likeliness to Recommend

10 /10

What differentiates Livestorm from other similar products?

Product natively made for Webinars which allows some great features: chat polls, comments, discussions... Smooth integration with CRM (Hubspot) which enables a full integration of this channel in your Marketing acquisition strategy.

What is your favorite aspect of this product?

Chat polls and the seamless integration with Hubspot to capture prospect interactions with our online events.

What do you dislike most about this product?

Don't really know if it can replace Zoom in terms of internal communication for instance... and does not seem appropriate for larger conference when you want to organize full conference events with several webinars to display simultaneously.

What recommendations would you give to someone considering this product?

Go dor it, it worth it and support is very fantastic.

Pros

Trustworthy
Unique Features
Efficient Service
Effective Service

Aude-Anaïs L.

Role: Sales Marketing
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Great product to host webinars

Likeliness to Recommend

10 /10

What differentiates Livestorm from other similar products?

I have not tested any similar product yet but Livestorm is very user friendly

What is your favorite aspect of this product?

The best part is the integration with our CRM Hubspot. Saves time and enables us to have a great customer service

What do you dislike most about this product?

I'd like more options regarding the emails we can send to webinar's participants

What recommendations would you give to someone considering this product?

Try it out it really helped us with our business

Pros

Reliable
Performance Enhancing
Inspires Innovation
Helps Innovate

How We Deliver

Livestorm

What is Livestorm?

Company Details

Need Assistance?

Awards & Recognition

Livestorm Ratings

88 Likeliness to Recommend

1 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Livestorm?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Screen Share Ability to share a computer screen for viewing by web conference participants

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Livestorm Reviews

John O.

Fantastic product and out performs competition!

Likeliness to Recommend

Pros

Robin I.

Great product for great webinars

Likeliness to Recommend

Pros

Aude-Anaïs L.

Great product to host webinars

Likeliness to Recommend

Pros

Most Popular Livestorm Comparisons

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Title

1
Since last award

Feature Ratings

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Audio Controls

Audio Conferencing Call in Bridge

Facilitator Functions

Screen Share

Keyboard Mouse Control

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization