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Livestorm

Livestorm

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Livestorm
8.3 /10

What is Livestorm?

Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser. Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.

Company Details


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Awards & Recognition

Livestorm won the following awards in the Web and Video Conferencing - Midmarket category

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Livestorm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Livestorm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Livestorm?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Caring

Feature Ratings

Average 86

Video Conferencing

90

Instant Messaging

88

Audio Conferencing VoIP

87

Audio Controls

86

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Screen Share

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Virtual Whiteboard

79

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

89

Availability and Quality of Training

86

Vendor Support

84

Ease of Implementation

84

Quality of Features

84

Ease of Data Integration

83

Ease of IT Administration

82

Business Value Created

81

Product Strategy and Rate of Improvement

80

Breadth of Features

77

Ease of Customization

77

Livestorm Reviews

Glory U.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Clean, modern product

Likeliness to Recommend

7 /10

What differentiates Livestorm from other similar products?

Works entirely in browser with no downloads needed.

What is your favorite aspect of this product?

I particularly like the automated email workflow system.

What do you dislike most about this product?

Video quality controls can be better

What recommendations would you give to someone considering this product?

This product is great for webinars, but you should try the free version first for basic meetings.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Ayanfe M.

  • Role: Finance
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Good in Webinars Simplified

Likeliness to Recommend

9 /10

What differentiates Livestorm from other similar products?

Livestorm stands out for its user-friendly interface and comprehensive webinar and video conferencing features tailored for marketing, sales, and customer success teams.

What is your favorite aspect of this product?

One of my notable aspect of Livestorm is its intuitive user interface, making it easy for both hosts and attendees to navigate and engage with the platform.

What do you dislike most about this product?

I don't have personal opinions or feelings, but some users may find the pricing of Livestorm relatively higher compared to other similar products.

What recommendations would you give to someone considering this product?

Before committing to Livestorm, I recommend thoroughly exploring its features and pricing plans to ensure they align with your specific needs and budget. Additionally, take advantage of any free trials or demos offered to test the platform's functionality firsthand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mawumenyo Atsu N.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Feature-rich Customisable Webinar Platform

Likeliness to Recommend

8 /10

What differentiates Livestorm from other similar products?

The platform offers a web-based solution without requiring attendees to download additional software, ensuring easy access for participants. Its features like polls, Q&A, emojis, and file sharing enhance participant engagement, setting it apart from other webinar platforms.

What is your favorite aspect of this product?

I like the intuitive user experience of Livestorm that allow users to quickly grasp its features and functionalities. Also, the clean interface guides the live webinar experience effectively, making it easy to navigate and operate.

What do you dislike most about this product?

Sometimes, configuration issues and delays in customer support response can be frustrating, particularly when facing last-minute event issues.

What recommendations would you give to someone considering this product?

My recommendation would be to take advantage of the platform's extensive customization options and features, but also be prepared for potential challenges with configuration and customer support responsiveness. Hopefully, they will be resolved by the time you would be using Livestorm.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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