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Lead Liaison

Lead Liaison

Composite Score
7.4 /10
CX Score
7.8 /10
Category
Lead Liaison
7.4 /10

What is Lead Liaison?

Lead Liaison is an application development company that designs, develops, and sells cloud-based marketing and sales automation software.

Company Details


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Lead Liaison Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Lead Liaison?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 83

Social Post Archival

100

Dashboards and Visualization

92

Social Response Management

91

Campaign Execution

90

Social Moderation and Workflow Management

88

Social Media Channel Integration Inbound

83

Social Media Channel Integration Outbound

79

Sentiment Analysis

76

Trend Analysis

69

Vendor Capability Ratings

Average 86

Vendor Support

97

Ease of Implementation

91

Ease of IT Administration

91

Quality of Features

91

Ease of Customization

88

Breadth of Features

88

Business Value Created

88

Usability and Intuitiveness

85

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

74

Lead Liaison Reviews

krishna k.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Lead Liaison has been a game-changer

Likeliness to Recommend

9 /10

What differentiates Lead Liaison from other similar products?

Lead Liaison differentiates itself with its user-friendly interface, comprehensive automation capabilities, and robust integration options, all designed to optimize lead management and enhance the overall marketing experience

What is your favorite aspect of this product?

My favorite aspect of Lead Liaison is its intuitive automation features, which make it easy to create personalized marketing campaigns and streamline lead nurturing processes.

What do you dislike most about this product?

One downside of Lead Liaison is that some advanced features can be overwhelming for new users, requiring a bit of time to fully grasp and utilize effectively.

What recommendations would you give to someone considering this product?

I recommend taking advantage of Lead Liaison’s training resources and support to fully explore its features and ensure you’re leveraging the platform to its fullest potential.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yassir S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

automation tool that grows with your needs.

Likeliness to Recommend

8 /10

What differentiates Lead Liaison from other similar products?

Its combination of marketing automation, lead scoring, and social media management in one platform makes it stand out. The dashboards and reporting are particularly strong compared to other tools we tested.

What is your favorite aspect of this product?

The ability to automate campaigns and track leads through the entire journey is my favorite aspect. It saves time and gives the sales team better insights into which prospects are ready to convert

What do you dislike most about this product?

Some features, like multivariate testing and certain integrations, can feel a bit limited or less intuitive. There’s a learning curve at the beginning, but once you get past that it works smoothly.

What recommendations would you give to someone considering this product?

Clearly define your marketing and sales workflows before implementing, so you can take full advantage of the automation. Also, invest in the onboarding and training—it helps you unlock the full value of the platform much faster

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Salini K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Affordable & Versatile CRM System

Likeliness to Recommend

8 /10

What differentiates Lead Liaison from other similar products?

Lead Liaison is a marketing and sales automated system that helps organizations increase sales by recruiting, engaging, acquiring, and keeping more leads. Lead Liaison fills a vacuum in the limited pool of marketing automation suppliers that focus on marketing-centric functionality by offering a solution including a hot-lead panel, Buy Indicators, and a live clock alert of companies on the user's website.

What is your favorite aspect of this product?

I've been using Lead Liaison for about three years and it's given me a lot of authority. The simplicity with which I can create emails, automation programs, surveys, and landing pages is important because the division I deal in is tiny but in a growing market. Aside from the platform, I'd like to mention their support crew, which is really fantastic! They have assisted me with little and major difficulties in a timely manner.

What do you dislike most about this product?

It takes a substantial lot of work to get started, but that is to be anticipated for such a viable approach. It's easy to become frustrated with the process, but you know it'll all work out in the end.

What recommendations would you give to someone considering this product?

The assistance is excellent, and the UI is simple to use. Instead of investing hours figuring out how to make a cumbersome system perform one of the ten things I need it to do, I can spend all my time focusing on marketing tactics and client experiences. Lead Liaison provides the comprehensive features of many other huge marketing automation systems, but without the bother of a complicated UI. That's why I recommend using Lead Liaison for your business.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy