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KORONA POS Logo
KORONA POS Logo
COMBASE USA Inc

KORONA POS

Composite Score
7.0 /10
CX Score
6.8 /10
Category
KORONA POS
7.0 /10

What is KORONA POS?

Advanced, cloud-based retail POS system that comes with integrated payments, inventory management, and real-time reporting. KORONA is designed for small business who expect the best retail point of sale solution.

Company Details


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Awards & Recognition

KORONA POS won the following awards in the Retail POS category

KORONA POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KORONA POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

83 Plan to Renew

2
Since last award

68 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KORONA POS?

13% Negative
4% Neutral
83% Positive

Pros

  • Transparent
  • Respectful
  • Fair
  • Trustworthy

Feature Ratings

Average 77

Sales Transactions

83

Analytics and Reporting

79

PCI and EMV Compatible

78

Pricing Promotions

77

Customer Account Management

76

Employee Management

73

Cash Register Point of Purchase Devices

72

Inventory Control

69

Online Integrations Web Store

68

Loyalty Program

67

Employee Mobile

65

Vendor Capability Ratings

Average 73

Vendor Support

80

Ease of Implementation

76

Ease of IT Administration

75

Quality of Features

74

Breadth of Features

74

Ease of Data Integration

73

Ease of Customization

72

Availability and Quality of Training

72

Business Value Created

71

Product Strategy and Rate of Improvement

68

Usability and Intuitiveness

67

KORONA POS Reviews

Troy F.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use and fantastic customer service!

Likeliness to Recommend

10 /10

What differentiates KORONA POS from other similar products?

Ease, Support, Features, Cost

What is your favorite aspect of this product?

Friendly and available customer service with a robust product.

What do you dislike most about this product?

Inventory management can be a bit complicated

What recommendations would you give to someone considering this product?

Use it. You will not be disappointed

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

johnny g.

  • Role: Operations
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

The absolute worst POS I have ever used.

Likeliness to Recommend

1 /10

What differentiates KORONA POS from other similar products?

From a sales point, the most important to retail, the layout is terrible-god awful. It looks like someone spilled Lego's on the floor. The system is not intuitive at all; there are times I feel as though I have been transported back to Windows 97 while using KORONA. It doesn't display all discounts immediately which is insane-should be one of the first things programmed. From a back office point, in one word, lacking. There are times Korona says we are off by $400, only to come in next day to see nothing is wrong. I could go on and on but only have so many characters so I leave on; KORONA POS is the worst thing to happen to the word Corona.

What is your favorite aspect of this product?

It can automatically* do what a calculator can do for me.

What do you dislike most about this product?

Layout/lack of intuitive design. The system has no learning curve and remains lacking even after learning it.

What recommendations would you give to someone considering this product?

Don't, get Greenbits. I never thought I would have ever stood up for that company either but I'll take constantly resetting my browser over the absolute hell that is dealing with Korona. I only wish I could say these words to an actual person to get some sort of understanding as to why anyone who works there thought this was a sellable program. At times I question my companies judgement based on using KORONA POS

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Performance Enhancing

John F.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Great POS. A+ customer service

Likeliness to Recommend

9 /10

What differentiates KORONA POS from other similar products?

Better reports. You want data, it can be done

What is your favorite aspect of this product?

Great selection of reports.

What do you dislike most about this product?

The POS module itself could be laid out better or at least customizable. Adjusting quantity or pricing has quirks if you are not paying attention

What recommendations would you give to someone considering this product?

Korona can be a simple or as complicated as a small business desires based on their needs

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

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