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COMBASE USA Inc

KORONA POS

Composite Score

7.0 /10

CX Score

6.8 /10

56 Reviews Write a Review

What is KORONA POS?

Advanced, cloud-based retail POS system that comes with integrated payments, inventory management, and real-time reporting. KORONA is designed for small business who expect the best retail point of sale solution.

Company Details

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KORONA POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KORONA POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

83 Plan to Renew

2
Since last award

68 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KORONA POS?

13% Negative

4% Neutral

83% Positive

Pros

Transparent
Respectful
Fair
Trustworthy

Feature Ratings

Average 77

Sales Transactions

Analytics and Reporting

PCI and EMV Compatible

Pricing Promotions

Customer Account Management

Employee Management

Cash Register Point of Purchase Devices

Inventory Control

Online Integrations Web Store

Loyalty Program

Employee Mobile

Vendor Capability Ratings

Average 73

Vendor Support

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

KORONA POS Reviews

Matthew B.

Role: Industry Specific Role
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Incredibly simple to use, and great support team!

Likeliness to Recommend

10 /10

What differentiates KORONA POS from other similar products?

Great customer service and support teams.

What is your favorite aspect of this product?

My favorite aspect is all the customizations you can make to fit your business.

What do you dislike most about this product?

I've yet to find anything that I dislike.

What recommendations would you give to someone considering this product?

I highly recommend, so many features!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Chris R.

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Full featured POS software, world class support

Likeliness to Recommend

10 /10

What differentiates KORONA POS from other similar products?

Affordability, speed of product transactions and constant improvement impress us consistently with Korona. Their tech support is particularly notable compared to other support organizations I attempt to work with.

What is your favorite aspect of this product?

We need a fast product, and KoronaPOS is fast.

What do you dislike most about this product?

Nothing really, though there could always be more reports, or the ability to create your own.

What recommendations would you give to someone considering this product?

Take advantage of the free trial and put it through its paces. I think you'll be pleasantly surprised if you work in a fast paced retail environment.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Geo c.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

It's has to be very fast to enter product s in the

Likeliness to Recommend

3 /10

What differentiates KORONA POS from other similar products?

Takes 25 mover to enter one product till printing lable

What is your favorite aspect of this product?

Nothing much

What do you dislike most about this product?

Lenthly entering process

What recommendations would you give to someone considering this product?

Ok ok kauo

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Cons

Vendor Friendly Policies
Vendor's Interest First
Less Generous

How We Deliver

KORONA POS

What is KORONA POS?

Company Details

Need Assistance?

Awards & Recognition

KORONA POS Ratings

79 Likeliness to Recommend

1 Since last award

83 Plan to Renew

2 Since last award

68 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+72 Net Emotional Footprint

How much do users love KORONA POS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

KORONA POS Reviews

Matthew B.

Incredibly simple to use, and great support team!

Likeliness to Recommend

Pros

Chris R.

Full featured POS software, world class support

Likeliness to Recommend

Pros

Geo c.

It's has to be very fast to enter product s in the

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

2
Since last award

Feature Ratings

Sales Transactions

Analytics and Reporting

PCI and EMV Compatible

Pricing Promotions

Customer Account Management

Employee Management

Cash Register Point of Purchase Devices

Inventory Control

Online Integrations Web Store

Loyalty Program

Employee Mobile

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness