Kobiton Customer Reviews 2024

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Kobiton

Composite Score

7.7 /10

CX Score

7.8 /10

59 Reviews Write a Review

What is Kobiton?

Kobiton is how companies make their mobile apps work better everywhere. Using real devices and next-gen automation, you can test your app in a fraction of the time it would normally take.

Company Details

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Kobiton Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kobiton.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

95 Plan to Renew

67 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kobiton?

5% Negative

14% Neutral

81% Positive

Pros

Respectful
Trustworthy
Caring
Fair

Feature Ratings

Average 71

Functional Testing

Virtual Mobile Devices

Mobile Test Environment and Lab Management

Cloud Device Farm (Physical and Simulator)

Device and OS Versions Coverage

3rd Party Testing Tool Integration

Artifact Management

Browser Testing

Development Use

Test Run Workflow Manager

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Average 69

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Kobiton Reviews

Barry K.

Role: Information Technology
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Excellent customer service

Likeliness to Recommend

8 /10

What differentiates Kobiton from other similar products?

Testless scripting in combination with device management.

What is your favorite aspect of this product?

Enabling developers and testers to do their work from wherever they are

What do you dislike most about this product?

Integrating it into our infrastructure. As we have a wide IT landscape it is not a direct fit, therefor it's a necessity to understand how Kobiton works under the hood.

What recommendations would you give to someone considering this product?

First try it out in a proof of concept phase with some first movers before investing in the full product.

Pros

Helps Innovate
Enables Productivity
Saves Time
Acts with Integrity

Cons

Security Frustrates

Venkat M.

Role: Information Technology
Industry: Entertainment
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Easy to Use and Excellent Client Support.

Likeliness to Recommend

10 /10

What differentiates Kobiton from other similar products?

Ease of User Interface & Documentation. Customer Support team with exhaustive knowledge.

What is your favorite aspect of this product?

User Interface, Support to Latest OS of different models

What do you dislike most about this product?

Nothing specific to call out

What recommendations would you give to someone considering this product?

Same as listed above added with Integration.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Somnath N.

Role: Information Technology
Industry: Electronics
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Great product for mobile app and browse testing.

Likeliness to Recommend

9 /10

What differentiates Kobiton from other similar products?

more features and more user friendly.

What is your favorite aspect of this product?

easy intrigation

What do you dislike most about this product?

user interface

What recommendations would you give to someone considering this product?

more features and flexibility

Pros

Effective Service
Caring
Fair
Reliable

Cons

Less Performance Enhancing
Commodity Features
Under Delivered

How We Deliver

Kobiton

What is Kobiton?

Company Details

Need Assistance?

Kobiton Ratings

79 Likeliness to Recommend

1 Since last award

95 Plan to Renew

67 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+75 Net Emotional Footprint

How much do users love Kobiton?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Mobile Test Environment and Lab Management Create, organize, and manage mobile devices, apps, and users etc. across multiple sessions concurrently.

Cloud Device Farm (Physical and Simulator) Enables parallel testing of mobile devices in the public and private cloud.

Device and OS Versions Coverage Support for the mobile devices and OS versions you want to test on and when you need to test on them.

3rd Party Testing Tool Integration Out-of-the-box support the management, orchestration and facilitation of mobile application testing involving 3rd party open source or proprietary tools.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Dashboards, Analytics and Reporting The ability to track and analyze test results such as historic & real-time error reporting, detailed & summary reporting, and data extraction.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Kobiton Reviews

Barry K.

Excellent customer service

Likeliness to Recommend

Pros

Cons

Venkat M.

Easy to Use and Excellent Client Support.

Likeliness to Recommend

Pros

Somnath N.

Great product for mobile app and browse testing.

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

Feature Ratings

Functional Testing

Virtual Mobile Devices

Mobile Test Environment and Lab Management

Cloud Device Farm (Physical and Simulator)

Device and OS Versions Coverage

3rd Party Testing Tool Integration

Artifact Management

Browser Testing

Development Use

Test Run Workflow Manager

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement