What is Keeper?
Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Keeper?
Pros
- Reliable
- Enables Productivity
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Multi-Factor Authentication (MFA)
Vault for Each User
Work and Personal
Encryption and Decryption
Access From Multiple Devices
Team Management
Dashboard
Policy Engine and Enforcements
Single Sign-On (SSO)
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Keeper Reviews
R B.
- Role: Finance
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Oct 2021
Can't imagine doing business without it.
Likeliness to Recommend
What differentiates Keeper from other similar products?
The Vault and security features within, as well as an easy-to-use browser plug-in.
What is your favorite aspect of this product?
The ease of use as well as the easy integration with third-party applications (browsers, iPhone, tablets, etc.).
What do you dislike most about this product?
Locks in pre-fills on websites often interfere with the visibility of text behind the lock when the pre-fill bar is small.
What recommendations would you give to someone considering this product?
Suggestion: make the Keeper "locks" within pre-fill bars more translucent/less opaque
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Generous
Denny B.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2021
Great value for the investment, Enterprise ready
Likeliness to Recommend
What differentiates Keeper from other similar products?
The Enterprise features and management (including shared groups) are what sold us on the product and keeps us renewing. We have tried most of the other product out there and originally switched from LastPass Enterprise and Keeper works much better for us. As a digital agency which needs to share client information with virtual staff members the granular control that Keeper provides is critical to us. In general, we love the admin console and much prefer it to LastPass.
What is your favorite aspect of this product?
Shared groups and multiple levels of sharing. Each of our clients gets their own shared folder and we provide access via groups so everyone has appropriate access. I also like being able to "lock down" our virtual staff members so they can't use the vault but rather just pre-fill login details within Chrome or Firefox so they never see the passwords. So, the granular control aspects of Keeper via group and team membership is very important to us.
What do you dislike most about this product?
Even though I am an Enterprise global admin and account owner I still cannot edit records that I don't "own." This is a problem for us because we mainly store client password records for access to social media, listing sites like Google My Business and Yelp, etc and I do occasionally need to edit a record that someone else originally input and I can't do this right now. This is a promised feature. I understand the security aspects of record ownership but as a super admin I should be able to override this. Also, while the password filling for Android has improved quite a bit over the past few years my partner doesn't love it on iOS.
What recommendations would you give to someone considering this product?
Try various products and see which one fits the best. However, we found that Keeper continues to meet our needs the best compared to other products out there. We also negotiated a good deal by working with both leadership and Sales and continue to make sure we get this same deal every year when we renew. In general though, Keeper provides excellent value for what we spend each year and we couldn't live without the product since it is core to our business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bruce R.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Oct 2021
Works well, but lacks good search
Likeliness to Recommend
What differentiates Keeper from other similar products?
I don't know
What is your favorite aspect of this product?
Chrome plug in
What do you dislike most about this product?
Searchability
What recommendations would you give to someone considering this product?
Set up structure carrfully
Pros
- Performance Enhancing
- Helps Innovate
- Reliable
- Enables Productivity
Cons
- Commodity Features
- Less Efficient Service
- Less Respectful
