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Kantata

Kantata

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Kantata
8.0 /10

What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

Company Details


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Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

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Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

4% Negative
16% Neutral
80% Positive

Pros

  • Respectful
  • Security Protects
  • Enables Productivity
  • Acts with Integrity

Cons

  • Under Delivered

Feature Ratings

Average 78

Security & Identity Management

82

Time Tracking

82

Auditability & Change History

79

Resource & Capacity Management

79

Email Synchronization & Tracking

79

Knowledgebase

78

Intelligent Insight

78

Billing & Invoicing

76

Project and Engagement management

76

Delivery & Financial reporting

76

Client Portal

75

Vendor Capability Ratings

Average 71

Business Value Created

76

Breadth of Features

75

Availability and Quality of Training

74

Ease of IT Administration

73

Vendor Support

72

Ease of Implementation

72

Usability and Intuitiveness

70

Product Strategy and Rate of Improvement

69

Ease of Data Integration

69

Quality of Features

68

Ease of Customization

65

Kantata Reviews

tiffany r.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

easy to implement with great features

Likeliness to Recommend

10 /10

What differentiates Kantata from other similar products?

It is very easy to implement and understand,

What is your favorite aspect of this product?

The support is too helping whenever it is required

What recommendations would you give to someone considering this product?

I would highly recommend it to others

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bianca v.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Great Product to use for project Management

Likeliness to Recommend

10 /10

What differentiates Kantata from other similar products?

The project Management capabilities along with Salesforce reporting

What is your favorite aspect of this product?

Being able to use Salesforce and the reporting functionalities

What do you dislike most about this product?

Some complexities regarding relationships

What recommendations would you give to someone considering this product?

Have a clear business process before implanting the product and the business requirements on specific needs , be sure of what functionalities will be beneficial and have a dedicated person in your company always looking into new and different ways to add new features that's available

Pros

  • Trustworthy
  • Unique Features
  • Caring
  • Respectful

Lexi B.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Does what it needs to, but UI feels outdated.

Likeliness to Recommend

8 /10

What differentiates Kantata from other similar products?

Extremely helpful, detailed reporting with several filters. Integrates with billing.

What is your favorite aspect of this product?

Integration with billing reporting and task tracking.

What do you dislike most about this product?

Entering text feels very outdated to format text, such as bolding, italicizing, etc.

What recommendations would you give to someone considering this product?

It's great for integrating billing and task time used, but overall feels outdated compared to other programs like Asana.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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