
What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
86 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 86%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 89%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Electronic Signatures
Security
Drag and Drop Design
Workflow Automation
Data Analysis and Survey Function
Field Configuration and Customization
APIs and Integration
Version Management
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Vendor Support
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JotForm Reviews

Ravi R.
- Role: Operations
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Futuristic Product for it's time
Likeliness to Recommend
What differentiates JotForm from other similar products?
You may still go with googled forms but once you use jot forms I'm sure you are never going back. The way they think and the work flows and features they offer I have never seen any forms offering this till date.
What is your favorite aspect of this product?
I love their Jotforms sign which helps with automating the workflow without intervention and I love the fact that you can build an app using the form who might have thought about it kudos to the team.
What do you dislike most about this product?
The pricing is slightly on the higher side however for the feature they offer the ask is fine.
What recommendations would you give to someone considering this product?
Please go through all the forms and then check jotforms play with their templates and check your use case because I'm sure you will love the product and you will never look back once you have used Jot
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
FREDERICK S.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2024
great software
Likeliness to Recommend
What differentiates JotForm from other similar products?
Jotform automatically send form submissions to email marketing.
What is your favorite aspect of this product?
Jotform seamless collects online payments on my behave and also allow me get paid from the forms shared.
What recommendations would you give to someone considering this product?
Templates are easy to edit and make good forms.
Pros
- Unique Features
- Efficient Service
- Respectful
- Acts with Integrity

Ruben Aaron C.
- Role: Sales Marketing
- Industry: Construction
- Involvement: Initial Implementation
Submitted Aug 2023
JotForm is the ultimate form builder
Likeliness to Recommend
What differentiates JotForm from other similar products?
Highly customizable.
What is your favorite aspect of this product?
Electronic signature.
What do you dislike most about this product?
Some capabilities are not available even in a paid plan.
What recommendations would you give to someone considering this product?
Use it when you need PDF integration or high customization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing