What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
90 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Reliable
- Enables Productivity
- Security Protects
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Electronic Signatures
Mobility
Drag and Drop Design
Workflow Automation
Version Management
Data Analysis and Survey Function
Field Configuration and Customization
APIs and Integration
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
JotForm Reviews
Kaitlyn L.
- Role: Human Resources
- Industry: Gaming and Hospitality
- Involvement: Initial Implementation
Submitted Aug 2023
Seamless solution to paperless!
Likeliness to Recommend
What differentiates JotForm from other similar products?
Jotform enables our company to go completely paperless with our employment application. Jotform will electronically store applications for as long as necessary and allows users to share completed applications among management.
What is your favorite aspect of this product?
It is very easy to use and share among management.
What do you dislike most about this product?
The cost is a bit pricey.
What recommendations would you give to someone considering this product?
I would recommend Jotform to any HR professional who is interested in a paperless application process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Megha M.
- Role: Consultant
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Excellent! Have been using this 4 almost 6 years
Likeliness to Recommend
What differentiates JotForm from other similar products?
Features, good widgets and ease of use
What is your favorite aspect of this product?
Customization and ease of use.
What do you dislike most about this product?
Some small technical glitches keep coming but get resolved on its own mostly
What recommendations would you give to someone considering this product?
Absolutely excellent and best in market
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Chavit C.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Helpful features!
Likeliness to Recommend
What differentiates JotForm from other similar products?
It is highly customizable with multiple options on how forms can be built. Fields can be added at ease. The finished form can be easily shared with respondents. Gathered data can be interpreted using the different tools for analysis.
What is your favorite aspect of this product?
Favorite aspect of this product is its flexibility in terms of form building. For users who would need to have a highly customizable form, JotForm is a good choice!
What do you dislike most about this product?
Probably more on the complexity of some of the features it has. Although this can be learned but it would just take some time.
What recommendations would you give to someone considering this product?
To take some time to be familiar with the tools and to keep testing on building the forms using the available tools.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Effective Service