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Jotform, Inc.

JotForm

8.3 /10
Category
JotForm
8.3 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

86 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

1% Negative
6% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 81

Security

85

Electronic Signatures

84

Mobility

83

Drag and Drop Design

83

Workflow Automation

81

Version Management

78

Data Analysis and Survey Function

78

Field Configuration and Customization

77

APIs and Integration

76

State Transformation

76

Vendor Capability Ratings

Average 82

Ease of Data Integration

84

Business Value Created

84

Quality of Features

83

Breadth of Features

83

Usability and Intuitiveness

83

Ease of Customization

82

Ease of Implementation

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

79

JotForm Reviews

Himaanshu L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Ease of use, user interface, amazing features

Likeliness to Recommend

8 /10

What differentiates JotForm from other similar products?

A simple user interface and customization are also available in the free plan.

What is your favorite aspect of this product?

Ease of use, integration and implementation, and customization options

What do you dislike most about this product?

There is no option for offline submission.

What recommendations would you give to someone considering this product?

This is a must use for anyone who deals with surveys, appointments, or any kind of questionnaire.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vaishnavi M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Awesome product

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

Data collection is platform

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Understand each customer's behavior

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

FREDERICK S.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

great software

Likeliness to Recommend

9 /10

What differentiates JotForm from other similar products?

Jotform automatically send form submissions to email marketing.

What is your favorite aspect of this product?

Jotform seamless collects online payments on my behave and also allow me get paid from the forms shared.

What recommendations would you give to someone considering this product?

Templates are easy to edit and make good forms.

Pros

  • Unique Features
  • Efficient Service
  • Respectful
  • Acts with Integrity

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