What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
84 Plan to Renew
5
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Electronic Signatures
Mobility
Drag and Drop Design
Workflow Automation
Field Configuration and Customization
Data Analysis and Survey Function
APIs and Integration
Version Management
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Availability and Quality of Training
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JotForm Reviews
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2020
Easy to use, save time and money.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Patrick F.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2020
Great Product, Easy to use!!!
Likeliness to Recommend
What differentiates JotForm from other similar products?
It's very easy to use and is customer focused.
What is your favorite aspect of this product?
How easy it is to integrate to your current services.
What do you dislike most about this product?
There is nothing so far that i dislike
What recommendations would you give to someone considering this product?
I highly recommend this product to anyone
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Reliable
Christina T.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2020
Great for small businesses
Likeliness to Recommend
What differentiates JotForm from other similar products?
Mainly that they offer a free platform. At least you can test a few products out and get a feel for it
What is your favorite aspect of this product?
The ability to have unlimited reports and fields on all my forms. Its a great feature
What do you dislike most about this product?
The wasnt enough versatility in the areas that i needed most
What recommendations would you give to someone considering this product?
Make sure you know everything that you expect from this product and spend time working with the sales team to make sure those goals are achieved
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Fair
Cons
- Less Efficient Service
- Less Generous
- Less Effective Service