What is Jobber?
Jobber is job tracking and customer management software that helps small home services businesses organize their entire operations, from scheduling jobs and managing their crews, to invoicing customers and collecting payments. Unlike manual processes and single feature apps, Jobber’s platform streamlines and automates daily operations, replacing duplicate entry and repetitive tasks with tailored automation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jobber?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Integration
Service Scheduling
Billing and Invoice Management
Quotes and Estimates
GPS Tracking
Mobile App
Field Service Knowledge Management
Dashboards, Analytics and Reporting
Field Sales Enablement
Online Booking
Field Service Workflow Management
Vendor Capability Ratings
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Vendor Support
Ease of IT Administration
Ease of Customization
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Jobber Reviews
Edgar F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Flexibility to schedule our work frequently.
Likeliness to Recommend
What differentiates Jobber from other similar products?
My favorite part about using Jobber is the level of service it offers and its direct functional integration with Microsoft Teams, which is super easy because I can connect to any other software without the need for separate integration tools. It also offers a long list of powerful features, great for any service business. Also when it comes to tracking, it is the best.
What is your favorite aspect of this product?
Jobber is an extremely indispensable tool for me. It has helped me a lot in programming routes. Accessing jobs has never been so fast and easy. The function of "reminders" by email is of the utmost importance for our company and other clients because it is an efficient and permanent point of contact.
What do you dislike most about this product?
Jobber does not offer integration with Microsoft 365.
What recommendations would you give to someone considering this product?
Jobber is an extremely flexible tool, it helps us to schedule our recurring work, it is easy to use and it gives us the ability to view the jobs and records of the client.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
