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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
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Nisa K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2022
Great Project Management Tool
Likeliness to Recommend
What differentiates Jira from other similar products?
* It is very easy to use. * You can create tasks Assigned, Done, Completed, In progress, In Review and many many different situations. * You can assign those tasks to people and tasks can be included with confluence page and documentation in it. * It is user friendly. User Interface is great.
What is your favorite aspect of this product?
* Tasks and their situation types are great. It is easy to move status of tasks. It is really user friendly. * It is integrated with Outlook which is really very good.
What do you dislike most about this product?
* There is nothing to dislike .This tool is the best among its peers. But it should be also integrated with Teams and Slack.
What recommendations would you give to someone considering this product?
* Please integrate it with Teams and Slack.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
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Melissa B.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jul 2022
Solution for effective project management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is a project management tool that can be used both in the office and from the comfort of your home. It aids me in keeping track of all of my responsibilities and making sure they are all completed in time for the project's completion date. Custom fields may be added with ease and tickets can be linked together. A excellent way to indicate progress and churn is to display analytics on how tickets proceed from one step to another.
What is your favorite aspect of this product?
Jira is a powerful project management tool that works well in a mixed-mode workplace. It aids in teamwork and project management. Additionally, Jira interfaces easily with a wide variety of business productivity solutions such as Microsoft 365 and Google Workspace.
What do you dislike most about this product?
The markdown authoring is broken to a significant extent. They can be used in comments and while editing a ticket, however it appears as though a glitch prevents them from working when a new ticket is created. You may use them.
What recommendations would you give to someone considering this product?
Jira is an excellent tool for project managers and development teams alike to generate tickets, track milestones and sprint progress, as well as communicate with each other in real time. My team's time is saved by using Jira, which streamlines the process of approving tasks and receiving feedback on them. Makes everyone on the same page, tracks progress, and improves communication in the workplace.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Saves Time
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Ruhi S.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Good software for project roadmap
Likeliness to Recommend
What differentiates Jira from other similar products?
I love its Scrum and Kanban loads up, it is very imagining the work process, it is exceptionally valuable since I can see the improvement of the assignments gradually, and I love it because it is incredibly simple to produce a report. I love the UI because it is very natural, I like it a lot because it is friendly and justifiable, the client can adjust to its capabilities quickly, and I love it because it is excellent for getting organized and doing my projects and endeavors.
What is your favorite aspect of this product?
Other tools lacked sufficient functionality and were overly simplistic.
What do you dislike most about this product?
My problems with the Tempo application's search issues feature are numerous. It is quite difficult for me to find the right ticket because I am involved in so many different projects. Neither utilizing the ticket code nor the ticket name works well enough.
What recommendations would you give to someone considering this product?
A good software to consider purchase if you are looking for project management
Pros
- Enables Productivity
- Performance Enhancing
- Respectful
- Continually Improving Product
Cons
- Less Efficient Service
- Vendor's Interest First
- Less Transparent