What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2022
Great for managing projects from start to finish.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Jahnavi P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Great tool for Task tracking and status reporting.
Likeliness to Recommend
What differentiates Jira from other similar products?
JIRA makes it very easy to track all my assigned tasks and is great for collaboration across teams.
What is your favorite aspect of this product?
Task Status updates, reporting and notifications.
What do you dislike most about this product?
Very CPU intensive. Takes forever to load on slow network connections.
What recommendations would you give to someone considering this product?
Go for it, no other competitor comes even close.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Cons
- Vendor's Interest First
Gregor T.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Works well for collaborative action on projects
Likeliness to Recommend
What differentiates Jira from other similar products?
In previous employment, I've had to manually pursue the various stakeholders while dealing with projects/issues through series upon series of email chains. Jira has made it so much easier, allowing a clear pathway of team collaboration across issues. It's easy to tag other stakeholders, to share throughout the organisation and to have clear management of expectations and a pathway to delivery. It's great overall, it makes my work so much easier and more efficient.
What is your favorite aspect of this product?
I really enjoy how easy it is to use across teams and across different offices and countries within my business. To simply be able to tag relevant, who then also receive email notification of updates is fantastic. I like being able to immediately direct issues and projects to the required teams and the nature of full visibility that the process entails. I like receiving email notification when there are updates to my tickets. I like being able to share the link to tickets with my colleagues. I like being able to edit comments. I like the clarity of the workflow and the order of prioritisation. It's a great platform.
What do you dislike most about this product?
Only minor issues - the process of adding external links to tickets is cumbersome compared to other platforms that I use; the process of sharing files to tickets is also fairly cumbersome; and the wording of the workflow can be a little tricky to understand.
What recommendations would you give to someone considering this product?
I'd recommend this product strongly, it is very well-designed to encourage collaborative cross-team work on projects and it makes my life so much easier.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
