What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Noah B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
JIRA is the best Agile project management tool.
Likeliness to Recommend
What differentiates Jira from other similar products?
JIRA is the most effective Agile project management solution, it offers many more capabilities, such as confluence, and can also integrate with Bitbucket. It is our project's all-inclusive ticket management solution. It also allows us to organize projects and allocate tasks swiftly. It saves a lot of time and hence boosts the team's total productivity. We can also track all development work for our products and development teams; it's an essential element of our bug and feature request feedback cycle.
What is your favorite aspect of this product?
JIRA has been my go-to project management tool for over three years. It is the greatest tool for bug tracking and is quite simple to learn. I appreciate how we can tweak the program for our unique workflow and needs, as well as combine it with webhooks and APIs. The finest aspect of JIRA is its user interface, which includes everything from the dashboard overview to the many JIRA boards. Furthermore, the easily available settings and configurable dropdowns when uploading a ticket make it quite simple to use. The ability to link tickets to relevant stories or test cases allows for more effective follow-up.
What do you dislike most about this product?
JIRA had a number of flaws a year ago, such as when someone uploaded a screenshot, it didn't show up when they went to access their logged ticket. However, there isn't much to hate right now; the user interface might be a little prettier. It's completely functional, which is excellent, but a little beauty never hurt anyone.
What recommendations would you give to someone considering this product?
If your firm is seeking for the best Agile project management tool, have a look at JIRA. If you're searching for a tool to handle issues or even product development, I highly suggest JIRA. Check out the other Atlassian products that work nicely with the software.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
Great task management software.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Ashish S.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
A fairly robust ticketing system
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira Software is considered perfect when it comes to handling a software team that might need advanced agile functionality as well as structured workflow.
What is your favorite aspect of this product?
Offers a variety of ways to create dashboards to view projects, boards, tickets, etc based on any number of personal preferences. Can easily receive notifications regarding a project's progress when the ticket is updated by being a watcher on the ticket
What do you dislike most about this product?
To create projects with multiple steps, the use of Epics can become clunky, and integrating dependencies into the process is not easily done
What recommendations would you give to someone considering this product?
I think it's great for tracking bugs, support tickets, and other clearly-defined tasks, especially when the time to complete is short or also very defined. It tends to be less useful as a project management tool or for planning, especially for longer-term projects with multiple tasks and a large number of collaborators.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Caring