What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Retainer Management
Time & Expense Tracking
Calendar Integration
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Enrique A. D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Projects with Jira, Good for SW developments.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out for its unparalleled adaptability, allowing users to customize workflows, fields, and permissions. Its seamless integration with various tools and plugins enhances collaboration. Jira's user-friendly interface, agile support, and robust analytics cater to diverse project needs. Scalable for both small teams and large enterprises, Jira's frequent updates and responsive support contribute to its status as a leading project management and issue tracking solution.
What is your favorite aspect of this product?
I appreciate Jira for its flexibility in adapting to various project management methodologies, extensive customization options, seamless integration with other tools, and the constant updates and improvements introduced by Atlassian. The ability to scale from small teams also for large enterprises, along with robust analytics and reporting features, is also frequently cited as a positive aspect.
What do you dislike most about this product?
The extensive feature set and customization options may be overwhelming for beginners. Additionally, while Jira is highly adaptable, configuring complex workflows may require administrative expertise. Some users also mention that the pricing structure can become costly for larger teams or organizations. Despite these considerations, opinions vary, and many users find the benefits of Jira, such as its flexibility and robust capabilities, outweigh any initial challenges.
What recommendations would you give to someone considering this product?
For those considering Jira, I recommend investing time in understanding its features and customization options. Start with basic project setups and gradually explore advanced functionalities to maximize its benefits. Utilize available tutorials and community resources for assistance. Ensure that your team is aligned with Jira's workflow philosophy, especially if transitioning from traditional to agile methodologies. Evaluate your integration needs and take advantage of Jira's extensive plugin ecosystem. Additionally, consider the scalability and long-term costs associated with your team size and requirements.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
Deepika T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Integration Capabilities Issue Tracking
Likeliness to Recommend
What differentiates Jira from other similar products?
1.Community and Ecosystem 2. Versatility Across Industries 3. Scalability 4. Powerful Reporting and Analytics 5. Wide Range of Integrations 6. Strong Agile Support 7. Customization and Flexibility
What do you dislike most about this product?
1. Complexity for Small Teams 2. Interface Changes 3. License Costs 4. Resource Intensiveness 5. Learning Curve
What recommendations would you give to someone considering this product?
Overall its a good product for project managements' as it has agile methodology.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Suzun K.
- Role: Consultant
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Dec 2023
Jira Has Potential If.....
Likeliness to Recommend
What differentiates Jira from other similar products?
Deep potential if set up correctly out of the box, there is no going back if not
What is your favorite aspect of this product?
Workflow management Ticket Management Roadmaps Milestones Agile
What do you dislike most about this product?
Reporting and Dashboarding is highly dysfunctional and behind the curve
What recommendations would you give to someone considering this product?
Compare to Smartsheet first if the output you want high level, quality reporting
Pros
- Enables Productivity
- Includes Product Enhancements
- Security Protects
- Helps Innovate
Cons
- Less Performance Enhancing
- Commodity Features
