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Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Document Management

84

Reporting

83

Hierarchical Task Management

83

Resource Management

83

Time & Expense Tracking

81

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Amit C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Streamline Project Management with Jira

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Integration with Git helps us to track all changes. Easy to navigate the UI, Agile-focused, customizable, and extensive integration capabilities

What is your favorite aspect of this product?

Features user stories, sprints, backlog, Time taken on easy task

What do you dislike most about this product?

Yet i have not found the drawback

What recommendations would you give to someone considering this product?

I highly recommend Jira for its flexibility, customization options, and robust issue tracking capabilities. It empowers teams to efficiently manage projects and collaborate effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amr E.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A Powerful Project Management Tool

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira is a unique product that stands out from its competitors in several ways. One of the main differentiators is its flexibility and customization options. Jira allows users to create custom workflows, fields, and issue types, which can be tailored to fit specific project needs. Additionally, Jira's integration capabilities with other tools and platforms make it a top choice for many organizations. Its user-friendly interface and robust reporting features also set it apart from other similar products. Overall, Jira offers a comprehensive solution for project management and collaboration, making it a valuable asset for any team.

What is your favorite aspect of this product?

Jira is a helpful tool for managing projects using Agile methods like Scrum and Kanban. You can easily plan and track progress with Jira. It also works well with tools like Bitbucket, GitHub, and Slack. This integration makes collaboration and automation easy, helping you streamline your workflow and improve your project's efficiency.

What do you dislike most about this product?

Using Jira can be challenging, especially for those new to the platform or unfamiliar with its features and functionalities. It's essential to take the time to learn and understand how Jira works to fully utilize its capabilities and benefits for your project management needs. Don't hesitate to seek help or guidance from other users or resources to maximise your Jira experience.

What recommendations would you give to someone considering this product?

Jira has many features, so be ready to dive in and explore. It might take some time to get the hang of it, but there are resources like documentation and user communities to guide you along the way. Consider your team's size and budget when choosing a pricing plan. Look closely at your need and find the right fit for your wallet.Jira is a powerful project management tool. Take the time to get acquainted with it, consider your budget, and make the most of its robust features. From seamless issue tracking to Agile support and customization options, Jira has what it takes to elevate your projects. Give it a shot and watch your productivity soar!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ali Raza P.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Jira is project Management" with visibility.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

I used asana, azure of Microsoft but jira is purely project management software provides wide range of variety.

What is your favorite aspect of this product?

Project Management Tool and task management and dashboard.

What do you dislike most about this product?

Sometimes bug identify and which is rectify by support IT unit

What recommendations would you give to someone considering this product?

This is best for project management users to manage their project efficiently.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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