What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Retainer Management
Time & Expense Tracking
Calendar Integration
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Sajin T.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Easy to use but bit bulky for a new user
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira excels with its high customization, robust Agile support, and seamless integrations with tools like Confluence and Bitbucket. It offers scalability for both small teams and large enterprises, with advanced roadmaps and resource management. Key features like automation, DevOps integration, and a wide range of add-ons enhance its flexibility. With strong security and compliance options, Jira stands out as a preferred choice for development teams, offering versatility and reliability for complex projects.
What is your favorite aspect of this product?
What I appreciate most about Jira is its customizability. It offers the flexibility to adjust workflows, issue types, fields, and permissions to suit any team's unique needs. Whether you're using Agile, Waterfall, or a hybrid approach, Jira can be configured to align with your specific processes. This adaptability makes it ideal for teams of all sizes and industries, from small startups to large enterprises, allowing the tool to fit the team’s requirements rather than forcing the team to conform to the tool.
What do you dislike most about this product?
One of the main drawbacks of Jira is its complexity. While its high level of customizability is a strength, it can also make the tool challenging for new users or those without admin experience. Setting up workflows, managing permissions, and configuring advanced features can be time-intensive and difficult to navigate. Additionally, Jira’s interface can feel cluttered, particularly for larger teams with many custom fields and settings, which may lead to confusion or inefficiencies for less experienced users.
What recommendations would you give to someone considering this product?
If you're considering Jira, start with a simple setup and gradually scale as your team learns the tool. Invest time in understanding key features like JQL, automation, and dashboards to maximize efficiency. Leverage integrations with tools like Confluence, Bitbucket, and Slack to streamline workflows. Be selective with add-ons—use them only when necessary. Keep configurations simple to avoid complexity, and regularly review workflows and permissions to ensure the system remains efficient. By following these steps, you’ll get the most out of Jira without overwhelming your team.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Effective Service
Nirmesh S.
- Role: Operations
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Project-driven application boosting productivity.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira follows a very good agile approach and helps achieve tasks/projects in a timely manner where we can plan, decide and implement the project with the team, delegate the work as needed, and track the progress.
What is your favorite aspect of this product?
Easy to use and helping stay aligned with business timelines and deliverables. The integration is also phenomenal with other CRM applications.
What do you dislike most about this product?
The JIRA mobile application has a lot of limitations in terms of updating the tasks and stories that we define.
What recommendations would you give to someone considering this product?
If you want to track any product or project, JIRA is one of the finest agile approach methodologies to work on.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Muhammad L.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2024
Good Product!
Likeliness to Recommend
What differentiates Jira from other similar products?
Other than Jira I haven't tried a lot of other products so I cannot comment on uniqueness but the all the features that I needed were there in Jira.
What is your favorite aspect of this product?
Breadth of features
What do you dislike most about this product?
This product os not the most intuitive if you haven't used similar product before.
What recommendations would you give to someone considering this product?
Defnitely try it. You will not be dissappointed.
Pros
- Reliable
- Enables Productivity
- Security Protects
- Helps Innovate