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Jamf

Jamf Pro

Composite Score
8.4 /10
CX Score
8.5 /10
Category
Jamf Pro
8.4 /10

What is Jamf Pro?

For Mac, iPad or iPhone, use Jamf Pro to automatically enroll devices into management, distribute apps and content, enforce security settings, and manage configurations: all over-the-air. Whether you want to fully provision your devices in IT or allow your end users to set it up on their own and access approved resources Self Service, Jamf Pro can make it simple and sustainable.

Company Details


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Jamf Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jamf Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

92 Plan to Renew

4
Since last award

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jamf Pro?

0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Inspires Innovation
  • Reliable
  • Transparent

Feature Ratings

Average 84

Mobile Device Management

89

Mobile Productivity

87

User Privacy

87

Content Management

85

Single Pane of Glass

83

Application Management

83

Integration with ITSM and ITAM Tools

81

Location Services

78

Expense Management

78

Reporting

77

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

85

Quality of Features

84

Ease of IT Administration

84

Ease of Implementation

83

Usability and Intuitiveness

83

Vendor Support

83

Ease of Data Integration

82

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Jamf Pro Reviews

Matthew G.

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

JAMF Pro is a Comprehensive MDM Solution

Likeliness to Recommend

10 /10

What differentiates Jamf Pro from other similar products?

JAMF Pro differentiates their solution from the competitors by having an excellent relationship with Apple and integrating with Apple Business Manager. They also require all new customers to go through an extensive online and in person training program so that they can successfully understand the products features and be successful using and managing the product. This results in less user frustration and a better customer success rate.

What is your favorite aspect of this product?

The breadth of features, being able to set up smart groups so are devices can have different permissions based on how they are used and or the department they are assigned to. The ease of adding and managing apps on our iOS devices is also great. JAMF Pro allows for the management of iPhones, iPads, Mac’s, and the Apple TV.

What do you dislike most about this product?

I love the product and we have not found any issues or complaints. The usability, training and integration with Apple Business Manager make this an excellent product.

What recommendations would you give to someone considering this product?

If you primarily manage Apple Devices JAMF Pro is the best product for you because of their integration with Apple’s Echo system. You should definitely request a demo and a free trial of JAMF Pro.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Jams Pro is the Best tool for iOS Management

Likeliness to Recommend

10 /10

What differentiates Jamf Pro from other similar products?

They integrate with Apple Business Manager and have a unique relationship with Apple that allows granular control over Apple devices.

What is your favorite aspect of this product?

The ability to provide users with a dedicated App Store.

What do you dislike most about this product?

Nothing at this time it is excellent and easy to use as well as a very comprehensive product.

What recommendations would you give to someone considering this product?

Definitely contact JAMF and go through the evaluation process. Take a couple devices and try it out. There product is very comprehensive and easy to implement and gives you multiple layers of control over Apple Devices.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniel M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Great way to manage Apple devices

Likeliness to Recommend

10 /10

What differentiates Jamf Pro from other similar products?

Jamf Pro allows for easy management and integration with Apple Devices

What is your favorite aspect of this product?

Ease to approve updates before end users can install them

What do you dislike most about this product?

Different methods to accomplish the same result

What recommendations would you give to someone considering this product?

Join Jamf Pro forums for all questions and answers regarding the product

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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