Ivalua Customer Reviews 2024

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Ivalua

Composite Score

7.5 /10

CX Score

7.4 /10

30 Reviews Write a Review

What is Ivalua?

The Ivalua Strategic Sourcing solution provides a comprehensive, intuitive and collaborative toolset to automate sourcing of 100% of your spend no matter how simple or complex, tactical or strategic the sourcing process is. Ivalua helps you to effectively manage all your spend and suppliers on a single platform to generate value across the Source-to-Pay cycle.

Company Details

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Awards & Recognition

Ivalua won the following awards in the Strategic Sourcing category

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2024 Data Quadrant Gold Medalist

2024

4 Top Rated Capabilities

7 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

4 Top Rated Features

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

Ivalua Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ivalua.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ivalua?

3% Negative

13% Neutral

84% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Feature Ratings

Average 81

Spend Analysis

Supplier Management

Procurement Management

Workflow Management

Community Support

Auction Management

Catalog Management

Capacity Management

ERFx

eAuction Functionality

Communications

Vendor Capability Ratings

Average 79

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Ease of Implementation

Quality of Features

Vendor Support

Ivalua Reviews

Jummon K.

Role: Consultant
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2021

Great Flexibility To Configure P2P Platform

Likeliness to Recommend

9 /10

What differentiates Ivalua from other similar products?

End to end secure procurement process

What is your favorite aspect of this product?

Service & Support,

What do you dislike most about this product?

Product update takes time

What recommendations would you give to someone considering this product?

Its a great product with minimal customization & they have great support too

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Martin O.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2021

A platform for all users for strategic sourcing.

Likeliness to Recommend

10 /10

What differentiates Ivalua from other similar products?

Its a differentiated product and handles all sourcing needs from simple ones to complex ones involving direct materials leading to customer satisfaction.

What is your favorite aspect of this product?

It has brought a transparent sourcing process and this has improved our workflow and equipped us to implement our projects with ease. Allows easy collaboration among our staff and stakeholders by enabling us gather all the requirements with accuracy and ease the way we do business. It brings an open and transparent system in sourcing and this allows us to manage our resources and finances well.

What do you dislike most about this product?

Some of our less tech-savvy users had a steep learning curve in understanding how to use the platform in an efficient manner but with time this has improved.

What recommendations would you give to someone considering this product?

Its an efficient platform that is trusted worldwide and it will enhance your sourcing and procurement process allowing you acquire goods and services on time and in a simple manner.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mobi D.

Role: Consultant
Industry: Education
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jan 2021

Powerful Tool For Suppliers & Stakeholders

Likeliness to Recommend

8 /10

What differentiates Ivalua from other similar products?

Ability to support 3rd parties & easy integration

What is your favorite aspect of this product?

Supports S2C & P2P

What do you dislike most about this product?

Nothing much so far, still learning the product but really productive

What recommendations would you give to someone considering this product?

Pros

Performance Enhancing
Enables Productivity
Effective Service
Caring

How We Deliver

Ivalua

What is Ivalua?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Ivalua Ratings

88 Likeliness to Recommend

90 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Ivalua?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Spend Analysis Includes data visibility and quality, supplier ranking, and compliance and reporting.

Supplier Management Supplier collaboration, including Quarterly Business Review Meetings, Scorecards, KPI and SLAs.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Community Support Highly personal support service to both buyer and supplier communities, ensuring proposal uptake and supplier help.

Auction Management Includes bid management, bidder management and buyer notifications.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

ERFx Evaluation and scoring of supplier responses.

eAuction Functionality The ability to provide forward, reverse, Japanese, Dutch, and English step auctions.

Communications Includes communication portals or secure messaging or automated alerts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ivalua Reviews

Jummon K.

Great Flexibility To Configure P2P Platform

Likeliness to Recommend

Pros

Martin O.

A platform for all users for strategic sourcing.

Likeliness to Recommend

Pros

Mobi D.

Powerful Tool For Suppliers & Stakeholders

Likeliness to Recommend

Pros

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Title

Feature Ratings

Spend Analysis

Supplier Management

Procurement Management

Workflow Management

Community Support

Auction Management

Catalog Management

Capacity Management

ERFx

eAuction Functionality

Communications

Vendor Capability Ratings

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Ease of Implementation

Quality of Features

Vendor Support