This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
itilite Logo
itilite Logo
Itilite Technologies Private Limited

itilite

Composite Score
6.7 /10
CX Score
6.7 /10
Category
itilite
6.7 /10

What is itilite?

ITILITE is an integrated travel and expense management platform empowering travel and related expenses for hundreds of enterprises and leading startups globally. ITILITE's mission is to simplify travel & expenses for organizations across the globe so they can move people and businesses forward easily while leaving all operational concerns behind.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

itilite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on itilite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+67 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love itilite?

12% Negative
6% Neutral
82% Positive

Pros

  • Respectful
  • Security Protects
  • Helps Innovate
  • Transparent

Cons

  • Under Delivered
  • Wastes Time
  • Vendor Friendly Policies

Feature Ratings

Average 78

Self-Service

86

Savings Optimization

83

Risk Management

82

Travel and Accommodation Booking

82

Itinerary Management

82

Rate Tracking

81

Bank/Credit Card Integration

81

Sustainability Reports

80

Mobile

79

Expense Automation

78

Notifications/Alerts/Updates

76

Vendor Capability Ratings

Average 74

Availability and Quality of Training

81

Business Value Created

80

Ease of Data Integration

79

Ease of IT Administration

78

Ease of Implementation

77

Ease of Customization

74

Vendor Support

73

Quality of Features

73

Usability and Intuitiveness

68

Product Strategy and Rate of Improvement

66

Breadth of Features

63

itilite Reviews

Shilpa G.

  • Role: Consultant
  • Industry: Transportation
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2022

Amazing money saving and travel planning tool

Likeliness to Recommend

9 /10

What differentiates itilite from other similar products?

Itilite helps save organisation lot of money and helps optimise the travel and accommodation budgets. We have been able to save thousands of dollars using Itilite. The number of hotel listings and flights available on itilite helps offer employees a variety of options to finalise their bookings.

What is your favorite aspect of this product?

The customizable flights, accommodation, cab bookings at a single page offers a lots of convinience to the employees and helps boost productivity. Bookings can be done in a matter of seconds without having to wait for much time.

What do you dislike most about this product?

Only area of improvement seems to be the cluttery user interface which can lead to confusion while making bookings. A customer care executive can also be provided to clear any doubts.

What recommendations would you give to someone considering this product?

Make sure to explore the different plans available to choose from. One time training will go a long way in making the maximum out of Itilite.

Pros

  • Transparent
  • Reliable
  • Performance Enhancing
  • Caring

Shardul S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates itilite from other similar products?

Ease of operation and travel options provided are by far the best.

What is your favorite aspect of this product?

Ease of operation

What do you dislike most about this product?

Support team sometimes acts very bureaucratic and does not welcome suggestion to get travel booking sorted.

What recommendations would you give to someone considering this product?

Be more open to suggestions and discussion with end user in case of support

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Cons

  • Less Efficient Service

Kumar V.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Friendly and cost effective, easy to compare.

Likeliness to Recommend

10 /10

What differentiates itilite from other similar products?

Easy to get the information and booking

What is your favorite aspect of this product?

Simple and effective

What do you dislike most about this product?

Not found yet

What recommendations would you give to someone considering this product?

To start using it fr all your travel need

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular itilite Comparisons