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What is itilite?
ITILITE is an integrated travel and expense management platform empowering travel and related expenses for hundreds of enterprises and leading startups globally. ITILITE's mission is to simplify travel & expenses for organizations across the globe so they can move people and businesses forward easily while leaving all operational concerns behind.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+67 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love itilite?
Pros
- Respectful
- Security Protects
- Helps Innovate
- Transparent
Cons
- Under Delivered
- Wastes Time
- Vendor Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Self-Service
Savings Optimization
Risk Management
Travel and Accommodation Booking
Itinerary Management
Rate Tracking
Bank/Credit Card Integration
Sustainability Reports
Mobile
Expense Automation
Notifications/Alerts/Updates
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Ease of IT Administration
Ease of Implementation
Ease of Customization
Vendor Support
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
itilite Reviews
Michael C.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2022
Most cost-considerate travel booking tool
Likeliness to Recommend
What differentiates itilite from other similar products?
itilite uses AI to recommend customized booking options before or during the booking process. These personalized travel recommendations are based on travel policy configurations set by travel managers and data about the flight and hotel preferences collected from previously taken trips
What is your favorite aspect of this product?
It sends custom notifications about upcoming flights, hotels, car rentals, etc. These reminders help stay at the top of our schedules and make any necessary last-minute preparations
What do you dislike most about this product?
Creation of a customized travel risk assessment checklist. This travel checklist can help us assess the type of risk employees can encounter while traveling and the criticality of the risk
What recommendations would you give to someone considering this product?
You can provide a personalized travel experience to your employees with itilite. Moreover, when employees book a cost-effective travel option, they get a reward from the savings
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Swati S.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2022
One stop solution for trip planning, easy to use
Likeliness to Recommend
What differentiates itilite from other similar products?
itilite offers a one stop solution for both travel and accommodation bookings, hence saving a lot of time to do the same on different platforms. Also the user interface is easy to use and to-the-point making it faster
What is your favorite aspect of this product?
Favorite aspect is the automatic itinerary creation post booking the trip.
What do you dislike most about this product?
Sometimes there is no communication from itililte's backend to the vendor, hence creating issues for the customer, especially if these are last moment changes.
What recommendations would you give to someone considering this product?
The best feature of itililte that can be recommended is probably it's one stop solution for both travel and accommodation booking in a easy, to the point way and it's automation of itinerary creation that helps to keep track
Pros
- Efficient Service
- Effective Service
- Respectful
- Security Protects
Cons
- Less Reliable
- Less Fair
- Vendor's Interest First
Naman A.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2022
Limited Options with Higher Prices
Likeliness to Recommend
What differentiates itilite from other similar products?
User interface is better than others.
What is your favorite aspect of this product?
User interface.
What do you dislike most about this product?
Higher prices and very limited options in hotels.
What recommendations would you give to someone considering this product?
Check for the prices.
Pros
- Respectful
- Reliable
- Trustworthy
- Fair
Cons
- Slower Product Innovation
- Inhibits Innovation
- Less Caring
