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Ironclad

Ironclad CLM

Composite Score

7.1 /10

CX Score

7.3 /10

27 Reviews Write a Review

What is Ironclad CLM?

Evolve from manual, black-box contracts to automated, data-rich digital contracting with CLM software built for legal and business teams.

Company Details

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Awards & Recognition

Ironclad CLM won the following awards in the Contract Lifecycle Management category

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2025 Emotional Footprint Champion

2025

Service Experience
Product Impact
Contract Negotiation

2025

2024 Data Quadrant Champion

2024

2024 Emotional Footprint Champion

2024

Product Impact
Contract Negotiation

2024

4 Top Rated Capabilities

1 Top Rated Features

2023

Ironclad CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ironclad CLM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

92 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ironclad CLM?

0% Negative

21% Neutral

79% Positive

Pros

Enables Productivity
Saves Time
Over Delivered
Unique Features

Feature Ratings

Average 77

E-Signature

Workflow

Contract Approval

Reporting Analytics

Contract Authoring

Integration

OCR Support

Searchable Repository

Clause Management

Obligation Management

Redlining

Vendor Capability Ratings

Average 76

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Vendor Support

Ironclad CLM Reviews

Rachit S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

easily handy for contract Life Cycle management

Likeliness to Recommend

10 /10

What differentiates Ironclad CLM from other similar products?

its features, functionality and unique offerings of each platforms like interface design integration capabilities

What is your favorite aspect of this product?

its easy to use for the features like contract creations negotiation, approval, tracking and aiming to enhance efficiency

What do you dislike most about this product?

help support

What recommendations would you give to someone considering this product?

its easy to use and tracking information through this software is really handy

Pros

Performance Enhancing
Trustworthy
Respectful
Altruistic

Parker H.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Great for procurement processes

Likeliness to Recommend

10 /10

What differentiates Ironclad CLM from other similar products?

Ironclad has made procurement processes with soon-to-be customers a breeze. Communicating and assigning owners to specific tasks is easy and seamless. Works great with Slack.

What is your favorite aspect of this product?

Gone are the days of back and forth email threads.

What do you dislike most about this product?

Approvals could be a little more seamless, specifically when it comes to different approvals and not having to get approvals again from people that have already approved

What recommendations would you give to someone considering this product?

This product has been a game changer when it comes to contract management, and has greatly improved our process

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Urmila J.

Role: Consultant
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Ironclad CLM from other similar products?

Ease of use, no complex workflows

What is your favorite aspect of this product?

Customisation and efficiency

What do you dislike most about this product?

Some product limitations

What recommendations would you give to someone considering this product?

Go for it

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

Events

Ironclad CLM

What is Ironclad CLM?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Ironclad CLM Ratings

83 Likeliness to Recommend

92 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Ironclad CLM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Contract Approval Automated and hierarchical approval process from one or many approvers of a contract(s) within the CLM system.

Reporting Analytics Perform analysis of contract portfolio and provide insights into the contract portfolio.

Contract Authoring Creation of the contract with legal controls such as contract structure, required information, drafting parameters. Integration with MSFT Word is high value.

Integration Linkage from CLM to transactional systems such as order management systems, accounts payable systems, CRM, P2P/S2S, Legal Matter solutions, and risk management

OCR Support Automated import of 3rd party and legacy agreements

Searchable Repository Storage and indexing of contracts by various criteria, including meta-tagging capabilities. Online access to all personnel that need access to them

Clause Management Presence of a clause library, ability to build clause libraries, AI overlay for review and analysis of contract clauses via Machine Learning

Obligation Management Obligations, deliveries, SLA status, key event tracking of contract events through the CLM system

Redlining Ability to redline agreements, with version control, and across various document formats.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ironclad CLM Reviews

Rachit S.

easily handy for contract Life Cycle management

Likeliness to Recommend

Pros

Parker H.

Great for procurement processes

Likeliness to Recommend

Pros

Urmila J.

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

E-Signature

Workflow

Contract Approval

Reporting Analytics

Contract Authoring

Integration

OCR Support

Searchable Repository

Clause Management

Obligation Management

Redlining

Vendor Capability Ratings

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Vendor Support