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Interact

Interact

Composite Score
8.1 /10
CX Score
8.5 /10
Category
Interact
8.1 /10

What is Interact?

Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

Company Details


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Awards & Recognition

Interact won the following awards in the Digital Workplace category

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Interact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Interact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Interact?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Task Management

100

Listings

100

Department Zones

92

Networked Enterprise

91

Instant Messaging

91

Virtual Floor Plans

88

Home Page

88

Customizable Branding

88

Integrations

87

News Feed

87

Employee Engagement

87

Vendor Capability Ratings

Average 85

Quality of Features

87

Ease of IT Administration

87

Availability and Quality of Training

87

Business Value Created

87

Vendor Support

86

Usability and Intuitiveness

86

Ease of Customization

85

Breadth of Features

85

Ease of Implementation

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

82

Interact Reviews

Johnson B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

The best workflow booster

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

In any given company, organization, or agency the working environment is considered as a factor to consider so much when it comes to the kind of product or work output expectations, having given the Interact away in our organization it has shown up more than we thought, it has created the best working environment for workers and our customers building a strong working community. The functionality is just great where it creates a wide range of connections, keeps the whole workplace organized.

What is your favorite aspect of this product?

My favorite aspect is that this platform is easy to install and use with non-technical works to be done so many workers are able to work with it without getting through training lessons that may be time-consuming and also expensive. It has the capability to cause an increase in production for its smooth workflow . With the ability to get suggestions and opinions this help in growing better with great perfection of products that please our customers increasing the profits which is a favorable contribution for the well being of the organization.

What do you dislike most about this product?

The platform is well-pleasing with no dislike.

What recommendations would you give to someone considering this product?

It is my great pleasure to recommend using this software in both small and great organizations for its beneficial features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Albert F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Intuitive tool to organize communication flow

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

Interact is easy to use and packed with tons of features that is build to connect people together. It offers integration with apps we use, like Microsoft 365. It is also secure , flexible and cost effective intranet solution. Likewise, it provides a centralized place of storing organization information. It is an intuitive tool to organize communication flow across the whole of our organization.

What is your favorite aspect of this product?

We were looking for an intranet solution that would bring people together in our company and Interact was the best solution. It satisfied all the needs of every department in our organization. Having a single place of accessing information helps improved flow of communication and increase collaboration. Building communities of different work types as improved collaboration and increased innovation since they can engage and share ideas easily. Also, the mobile intranet has enabled our employees to connect even when on the move.

What do you dislike most about this product?

The workflows to us was not as extensive as we expected it to be.

What recommendations would you give to someone considering this product?

Using interact has changed how we work as employees and the experience is great. It has given us a flow of communication outside and inside the organization. I recommend using interact because of its ease of use, flexibility and a product that is well managed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sarah T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Improves employee communication and collboration.

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

Interact is an excellent intanet platform that has offered our organization a two- way communication that has helped our employees to engage and collaborate in an effective way. All our users are impressed with how it is easy to use and access information even when on the move. Naviagtion is easy and also information sharing has been simplified. Our remote working and the ones working in field have connected more and easily using the intranet.It is just a powerful intranet platfrom to use and establish effective communication.

What is your favorite aspect of this product?

My favourite thing about the product is a how it updates information and provides relevant data. It does not duplicate data or dump outdated information on site.The search functionality is powerful and helps locating information fast.It offers full collaboration functionality that helps us to develop a team culture that is functioning. It has solved all our communication and collaboration issues. With Interact , it has provided a single platfrom that brings together all our departments , information and employees.

What do you dislike most about this product?

The only thing that was a drawback to us was the bulk dowloading of docuemnts that was time consuiming.

What recommendations would you give to someone considering this product?

I highy recommend Interact to organization looking forward to improve communication and collaboration among their employees. It is a dynamic platform that can help improve the culture of empolyees and maintian a stable flow of information by providing a two -way engangement process. It is a great way to stay connected and work towards a common goal.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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