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Interact

Interact

Composite Score
8.1 /10
CX Score
8.5 /10
Category
Interact
8.1 /10

What is Interact?

Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

Company Details


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Awards & Recognition

Interact won the following awards in the Digital Workplace category

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Interact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Interact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Interact?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Task Management

100

Listings

100

Department Zones

92

Networked Enterprise

91

Instant Messaging

91

Virtual Floor Plans

88

Home Page

88

Customizable Branding

88

Integrations

87

News Feed

87

Employee Engagement

87

Vendor Capability Ratings

Average 85

Quality of Features

87

Ease of IT Administration

87

Availability and Quality of Training

87

Business Value Created

87

Vendor Support

86

Usability and Intuitiveness

86

Ease of Customization

85

Breadth of Features

85

Ease of Implementation

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

82

Interact Reviews

John L S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Complete business management

Likeliness to Recommend

9 /10

What differentiates Interact from other similar products?

What most differentiates this tool from another is that it has a powerful integration system as well as the possibility of customizing processes depending on the industry in which you work, it connects quite quickly to all intranet processes even for new users

What is your favorite aspect of this product?

What I like the most is that the activities carried out can be programmed by applying the roles, and have authorization in one click, in addition to quite detailed reports of each process, grouping in the same tool functionalities that were previously carried out with different systems

What do you dislike most about this product?

What I don't like is that it does not have real-time chat, which would facilitate teamwork

What recommendations would you give to someone considering this product?

It is an accessible tool that also adapts to your professional functions, easy to integrate and will have notifications in real time. it is a good solution to manage your intranet personally

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Deborah T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Top- notch social intranet platform

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

Interact is a top- notch social intranet platform that greatly meets our team's needs. It is feature rich and well designed. The digital workplace is easy to use, built with a modern look with flexible pricing, and collects their resources together to bring success to organizations. To add to that, it has robust capabilities and seamless integration with third party applications.

What is your favorite aspect of this product?

It has enabled team members to get connected and collaborate easily. It is easy to use and provides a central hub for documents and a way from teams to engage. Having our own intranet has enabled to work together and keep teams up to date with data. It is seamless integration with our existing applications like OneDrive has been an extension to enhanced productivity. Admin console is easy to manage and support is also excellent.

What do you dislike most about this product?

The workflow functionality is out of date and nedd to be upgraded.

What recommendations would you give to someone considering this product?

Great user experience and ensures flow of communication inside and outside the organization. It is cost effective social intranet solution that every organization should embrace to enhance productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniel C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

''Fantastic product''

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

With Interact we have been able to realize a positive change in our business community in and out of the business, in within it has greatly contributed to the collaboration of team and worker and also outside the there we have managed to release a perfect product pleasing our customer, there has also been an increased performance and a smooth workflow.

What is your favorite aspect of this product?

Interact is very easy to install, build and manage by non-technical staff. It has a great author experience. It is easy to use. It is flexible. Very intuitive. Has a great collaborative feature.

What do you dislike most about this product?

Actually have nothing to dislike.

What recommendations would you give to someone considering this product?

They have a great educative, responsible support team that will provide with you all that you need to have your case settled also an extensive and advantageous feature that will just perfect your business environment to the best you can imagine with this I boldly do recommend the use of this software for any other person having a consideration on it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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