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Interact

Interact

Composite Score
8.1 /10
CX Score
8.5 /10
Category
Interact
8.1 /10

What is Interact?

Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

Company Details


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Awards & Recognition

Interact won the following awards in the Digital Workplace category

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Interact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Interact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Interact?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Task Management

100

Listings

100

Department Zones

92

Networked Enterprise

91

Instant Messaging

91

Virtual Floor Plans

88

Home Page

88

Customizable Branding

88

Integrations

87

News Feed

87

Employee Engagement

87

Vendor Capability Ratings

Average 85

Quality of Features

87

Ease of IT Administration

87

Availability and Quality of Training

87

Business Value Created

87

Vendor Support

86

Usability and Intuitiveness

86

Ease of Customization

85

Breadth of Features

85

Ease of Implementation

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

82

Interact Reviews

Vivian T. D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

An excellent telecommuting tool

Likeliness to Recommend

9 /10

What differentiates Interact from other similar products?

This is a system that works completely and functionally in terms of sharing information or delivering tasks in real time, unlike other tools, this is one of the most flexible, allowing fluid communication and delivery of work in less time, it does not require of extensive training to implement it organizationally and its project management system goes further to meet all the possible areas that a professional should cover

What is your favorite aspect of this product?

Something that undoubtedly seems to me to be an efficient functionality is its communication system, there are no interruptions and it allows processes to be carried out in teams, it is an ideal tool for those who want to work remotely or who in turn control processes carried out carried out by some other member of the team, since even the visualization is quite understandable allowing to have everything and everyone organized

What do you dislike most about this product?

I have no problems with this platform, on the contrary, it has helped me to fulfill my functions

What recommendations would you give to someone considering this product?

It is a good tool for collaboration and remote process management, its adaptability is quite high, especially in these times when professionals have had to devise ways to continue with their functions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeremiah T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Excellent intranet system

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

The reason why we chose to use Interact is its ease of use and the collaborative features that it offers. Interact integrates with major instant messaging platforms giving users the ability to communicate and collaborate in real-time from within the same platform. It is full of features designed to connect your entire organization; from your people and tools to your company culture. The robust search functionality is what we were looking for since we had a large amount of data to access. Its search engine is second to none. The pricing is also affordable to fit every kind of organization.

What is your favorite aspect of this product?

Interact level of client support we receive, not just if and when things go wrong. Our client has given us some excellent advice and examples of how we can get the most out of the platform. On a technical level, the intranet has good integrations with some of our business applications (OneDrive) which helps it feel like a natural extension of the productivity tools we already use. The application looks great, is pretty simple to use, and is easy to look after as an administrator.

What do you dislike most about this product?

The picture library is clunky to use and some of the features require some level of experience therefore training is required.

What recommendations would you give to someone considering this product?

When using Interact makes sure you do the work internally first so that you know what you want from your intranet. Interact will have some good suggestions, but every company is different, and the fact that you can do almost anything with the platform means you need a clear vision for how you want it to look.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Samuel W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

A necessary tool for remote jobs

Likeliness to Recommend

8 /10

What differentiates Interact from other similar products?

Something in which this tool has seemed remarkable to me is its ability to integrate the platforms used in the organization in such a way that they do not require external systems for their use, it is also quite simple to implement for business since it does not have great complexities, even its page is quite explanatory and efficient, it has totally free manuals to know what to do in each place and implement it in the best possible way in the organization

What is your favorite aspect of this product?

It can be integrated with systems already implemented organizationally, such as the case of Zendesk or Workday, well-known tools that are usually helpful for professional functions in the organization. Another quite remarkable feature is that of integrations with systems, such as the case of Microsoft packages, which are also implemented in some cases online, providing security in each step taken with the help of this tool

What do you dislike most about this product?

There are no negative features of this tool, it is quite functional and flexible in many sectors, monthly costs are not usually high so I have no problems with the tool

What recommendations would you give to someone considering this product?

I consider that it is a tool for professional use and specifically for those who work remotely, it is an alternative to bring together the best capabilities of financial systems to communication management in the cloud

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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