What is Interact?
Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceInteract Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Interact.
91 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Interact?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Networked Enterprise
Listings
Instant Messaging
Task Management
Branded Premium Mobile
Department Zones
Broadcast to TVs
Interactive Organizational Chart
Workflow & Approvals
Home Page
Customizable Branding
Vendor Capability Ratings
Quality of Features
Business Value Created
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Interact Reviews
Paul J.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Oct 2020
Great product, usability and support from Interact
Likeliness to Recommend
What differentiates Interact from other similar products?
It has been the incumbent since 2014 but it works well, looks good and is easy to use
What is your favorite aspect of this product?
The homepage
What do you dislike most about this product?
I don't fully understand the app but I will soon!
What recommendations would you give to someone considering this product?
The support from Interact is great and the product is easy to use
Pros
- Trustworthy
- Caring
- Continually Improving Product
- Reliable
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2020
Great product!!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Morgan W.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Sep 2020
Great all-in-one dogital workplace solution!
Likeliness to Recommend
What differentiates Interact from other similar products?
Interact is a fully integrated digital workplace solution that constantly innovates based on customer need.
What is your favorite aspect of this product?
My favorite aspect is the customization of this platform without IT support.
What do you dislike most about this product?
There isnt much I dislike about the product.
What recommendations would you give to someone considering this product?
I recommend utilizing Interact's strategy services to help customize your sote based on intranet/industry best practices.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity