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IntelligenceBank

IntelligenceBank DAM

Composite Score
8.1 /10
CX Score
8.1 /10
Category
IntelligenceBank DAM
8.1 /10

What is IntelligenceBank DAM?

IntelligenceBank's Digital Asset Management platforms help you manage and collaborate on all your images, video and artwork - internally and with customers & agencies.

Company Details


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Awards & Recognition

IntelligenceBank DAM won the following awards in the Digital Asset Management category

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IntelligenceBank DAM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IntelligenceBank DAM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IntelligenceBank DAM?

0% Negative
4% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 84

Collaboration

89

In System Content Views

88

Workflow and Approval Management

88

Cloud Offering

87

Manage / Administration of Metadata

87

Content Capture

83

Automation of Metadata Creation

83

Version Management

83

Integration

82

Permissions and Access Right Management

82

Digital Asset Findability

81

Vendor Capability Ratings

Average 84

Availability and Quality of Training

88

Vendor Support

87

Ease of Implementation

86

Ease of Data Integration

85

Business Value Created

85

Ease of IT Administration

84

Quality of Features

84

Product Strategy and Rate of Improvement

84

Breadth of Features

83

Ease of Customization

82

Usability and Intuitiveness

80

IntelligenceBank DAM Reviews

Ryan S.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to set up and use, a little pricey

Likeliness to Recommend

8 /10

What differentiates IntelligenceBank DAM from other similar products?

It's ease of use and packages. I looked at a few different vendors and this was the most straightforward one I saw and they weren't trying to avoid questions I had.

What is your favorite aspect of this product?

The implementation was my favorite aspect of this product and the fact that we could have our partners get access to the site.

What do you dislike most about this product?

Cost is the thing I don't like. It got the job done but when it came time to renew they uped the prices.

What recommendations would you give to someone considering this product?

It's a great product to use especially if you have people outside your org that needs access to the DAM and with the approvals it makes it easy for one person to manage.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Cons

  • Less Efficient Service
  • Less Generous

Dan K.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Top notch service. Fits our needs and cost.

Likeliness to Recommend

10 /10

What differentiates IntelligenceBank DAM from other similar products?

Great customer service and a truly unique DIY template system that integrates our designs into easy, editable native files for our end users to fulfill projects. This saves our small design team many hours in creating simple deliverables systemwide.

What is your favorite aspect of this product?

The people we work with and how helpful they are to dive into problems and answer our questions truthfully.

What do you dislike most about this product?

I wish there was faster updates regarding the template software. There are many features that would be helpful to users if added.

What recommendations would you give to someone considering this product?

Great price point for what it does for your organization. It is not just a DAM software, but fully customizable for your companies needs. Although it is an outside vendor, you can style the entire system to look and feel like your companies brand, very seamless. There are lots of features to choose from and really can fine-tune they system to work for our team and companies demands.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Ryan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Good Experience

Likeliness to Recommend

8 /10

What differentiates IntelligenceBank DAM from other similar products?

Intelligencebank has a surprisingly wide breadth of offerings, from case entry and reporting dashboards, to website monitoring. The form builder made it easy to build customized repositories for different scenarios. The cost was also reasonable, even for the narrow, yet deep way my organization used it.

What is your favorite aspect of this product?

I used Intelligencebank largely as a data repository. It was very useful to store data and case information as an ops team. It also made querying data from the repository easy for a team that wasn't experienced in database querying languages.

What do you dislike most about this product?

There were some quirks that I ran into when bulk uploading records. After using the software for a while, I was able to figure out the quirks and avoid them on most uploads though. I also was never able to fully figure out the permissions and had to grant high level access to most users.

What recommendations would you give to someone considering this product?

I would recommend it as a data repository for any team that needs a central place for case entry, and might not have a group with database querying abilities. The custom form builder is great, and although I used an external reporting tool, the dashboard functionality seemed like something that could provide a lot of value to an organization.

Pros

  • Respectful
  • Security Protects
  • Performance Enhancing
  • Unique Features

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