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IntelligenceBank

Intelligencebank DAM

Composite Score
8.0 /10
CX Score
7.9 /10
Category
Intelligencebank DAM
8.0 /10

What is Intelligencebank DAM?

IntelligenceBank's Digital Asset Management platforms help you manage and collaborate on all your images, video and artwork - internally and with customers & agencies.

Company Details


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Awards & Recognition

Intelligencebank DAM won the following awards in the Digital Asset Management category

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Intelligencebank DAM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intelligencebank DAM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intelligencebank DAM?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 84

In System Content Views

90

Collaboration

88

Workflow and Approval Management

87

Manage / Administration of Metadata

86

Cloud Offering

86

Permissions and Access Right Management

83

Content Capture

82

Automation of Metadata Creation

82

Version Management

81

Integration

81

Digital Asset Findability

79

Vendor Capability Ratings

Average 83

Availability and Quality of Training

87

Ease of Data Integration

86

Ease of Implementation

85

Ease of IT Administration

85

Vendor Support

85

Business Value Created

84

Breadth of Features

82

Quality of Features

82

Ease of Customization

81

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Intelligencebank DAM Reviews

Ryan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Limited use case, but solid tool

Likeliness to Recommend

7 /10

What differentiates Intelligencebank DAM from other similar products?

Intelligencebank offered a surprisingly wide breadth of features. While we did not utilize all of them for our use case, I did not see other DAM options available that offered the same variety.

What is your favorite aspect of this product?

I enjoyed being able to build customer form templates, then have my team fill them out during an incident. Tracking incidents and forms was made easy.

What do you dislike most about this product?

I ran into some quirks or bugs here and there, and was not able to get some of them figured out, even with support.

What recommendations would you give to someone considering this product?

The annual cost was surprisingly low, at least when I was using it. Unless the startup/implementation fees were high (which I was not around for), give it a try.

Pros

  • Caring
  • Enables Productivity
  • Unique Features
  • Efficient Service

Samantha B.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Great implementation process.

Likeliness to Recommend

9 /10

What differentiates Intelligencebank DAM from other similar products?

At the time that I used it, the pricing was competitive with other products and included features I was looking for at a base price, rather than add-ons to plans that exceeded our needs.

What is your favorite aspect of this product?

It is easy to use, customizable, and a great tool to manage version control.

What do you dislike most about this product?

It did feel like some of the customization features were possibly oversold without having a dedicated designer on my end to implement successfully.

What recommendations would you give to someone considering this product?

Understand the lift required to implement, the Intelligence Bank staff was great and willing to work with us on our schedule. Also, do the product training up front.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Glennon M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

It was great for managing our photo archive.

Likeliness to Recommend

7 /10

What differentiates Intelligencebank DAM from other similar products?

I am not familiar with many similar products, but it was way more customizable from a metadata standpoint than google photos, for instance.

What is your favorite aspect of this product?

My favorite aspect was keyword tagging for photos.

What do you dislike most about this product?

Updates or bugs were a little slow to be fixed by the product developers.

What recommendations would you give to someone considering this product?

Be sure to use the tagging system.

Pros

  • Saves Time
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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