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IntelligenceBank

Intelligencebank DAM

Composite Score
8.0 /10
CX Score
7.9 /10
Category
Intelligencebank DAM
8.0 /10

What is Intelligencebank DAM?

IntelligenceBank's Digital Asset Management platforms help you manage and collaborate on all your images, video and artwork - internally and with customers & agencies.

Company Details


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Awards & Recognition

Intelligencebank DAM won the following awards in the Digital Asset Management category

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Intelligencebank DAM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intelligencebank DAM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intelligencebank DAM?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 84

In System Content Views

90

Collaboration

88

Workflow and Approval Management

87

Manage / Administration of Metadata

86

Cloud Offering

86

Permissions and Access Right Management

83

Content Capture

82

Automation of Metadata Creation

82

Version Management

81

Integration

81

Digital Asset Findability

79

Vendor Capability Ratings

Average 83

Availability and Quality of Training

87

Ease of Data Integration

86

Ease of Implementation

85

Ease of IT Administration

85

Vendor Support

85

Business Value Created

84

Breadth of Features

82

Quality of Features

82

Ease of Customization

81

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Intelligencebank DAM Reviews

Tina W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy, calm, efficient renewal experience!

Likeliness to Recommend

10 /10

What differentiates Intelligencebank DAM from other similar products?

1. Integrity between what's advertised, the functionality offered in the sales call, and what is priced and delivered; a superb experience. 2. Superior product roadmap demonstrating an understanding of customer requirements needed during the growth and expansion phases of business. 3. Timely customer care/response time. 4. The platform experience is becoming more elegant and efficient with every version, A true competitive differentiator, and why a long-term relationship is important to achieving a high ROI.

What is your favorite aspect of this product?

Once the team is trained on the platform, they can execute projects precisely. The key is documenting your department's workflow and processes to help with new employee onboarding. Overall, there are raves for the Search and Find Content functionality, particularly with multiple versions of 'almost the same' content created.

What do you dislike most about this product?

Our team of core users must train other departments. We often speak about more specific video tutorials, one for each function that is short and can be played without sound since some of our teams sit in cubicles.

What recommendations would you give to someone considering this product?

Understand your company's technology purchase approval and implementation cycle; is it 3 months or 6 months? When you need to stand up the platform with everyone trained? The platform administrator needs to be process-driven + highly creative to solve one-off challenges + goal-driven. The platform administrator can come from the creative, business, or technical side and successfully work with Intelligence Bank to deliver a superior ownership experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kelly p.

  • Role: Sales Marketing
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Excellent product and support - 10/10 recommend!

Likeliness to Recommend

10 /10

What differentiates Intelligencebank DAM from other similar products?

Simplicity, support, scalability Also, their approvals and proofing software was the top we evaluated. Lastly, their creative briefing and projects tool is in the same system as the DAM - very useful. Excellent team all around to work with and recommend very highly.

What is your favorite aspect of this product?

Collaboration elements and approval workflow features. Also, really impressive AI and super simple for our end users to adopt as it's highly configurable to our needs. The team and support stand out in a big way amongst their competitors.

What do you dislike most about this product?

Hard to pinpoint but, if I had to select, it would be nice for non-users to be able to upload or "drop in" to the platform directly. Photographers, etc. However, this is being rolled out to my understanding.

What recommendations would you give to someone considering this product?

They are the real deal and we are very satisfied. Keep in mind that IntelligenceBank brings immense value quickly rather than focusing on the bells and whistles that aren't particularly needed (other vendors focus too much on this). We couldn't be happier with IB.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Glennon W.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Helped keep our media library organized!

Likeliness to Recommend

7 /10

What differentiates Intelligencebank DAM from other similar products?

The tagging system is the best I've come across.

What is your favorite aspect of this product?

I loved the tagging system for media assets.

What do you dislike most about this product?

I think I disliked the work on the front end getting your assets prepared for easy searching.

What recommendations would you give to someone considering this product?

Make sure you have a clear strategy in tagging your assets and stick to it.

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Vendor's Interest First
  • Under Delivered

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